Rita Emonyon
- | Rivers State, Nigeria |-| www.linkedin.com/in/rita-emonyon
Professional Summary
Detail-oriented Virtual Assistant with over 5 years of experience in administrative support, customer
service, and efficient task management. Proven ability to streamline operations, enhance productivity,
and provide exceptional client support. Skilled in scheduling, communication, and multitasking within
virtual environments.
Core Skills
Professional Skills
Organizational & Prioritization
Calendar & Email Management
Appointment Scheduling
Client Communication & Relationship Building
Adaptability & Problem-Solving
Technical Skills
Microsoft Office Suite, Google Workspace
Trello, Monday.com, Asana, Slack, Zoho
Calendly, Picktime, Zoom, Notion, Freedcamp
Experience
Outreach Consultant (Intern)
Excelerate | Client: Grant Thornton | January – February 2025
Identified 50+ potential clients through secondary research, expanding Grant Thornton’s
outreach pipeline.
Developed 3+ targeted use case mapping and retention strategies, improving client
engagement.
Delivered project analysis to 5+ stakeholders, using data-driven insights to refine outreach
efforts.
Appointment Setter & Virtual Office Assistant | Vonyia Business Solutions LLC | August 2023 – November
2023
Conducted lead generation through Apollo.io and Leadscrape, boosting productivity by 30%.
Managed social media accounts, increasing company visibility.
Scheduled appointments with a 95% success rate, optimized through Calendly.
Maintained email and calendar management, reducing admin time by 70%.
Customer Service Support | Ojie Concept Services | October 2018 – May 2023
Addressed customer inquiries with a 95% satisfaction rate, ensuring swift resolutions.
Organized documentation and supported virtual office operations, enhancing team
productivity.
Proficient in Slack and Zoom, achieving a 20% reduction in response time for remote issues.
Administrative Assistant | Neo Continental Company Ltd (Saladmaster) | March 2017 – January 2018
Performed data entry with 99% accuracy; led clerical tasks, enhancing office efficiency by
25%.
Coordinated email and calendar schedules, reducing response times by 30%.
Facilitated onboarding, improving HR support by bringing in 10+ new hires.
Customer Service Executive | Diamond Mega Beauty Cosmetics Ltd | July 2016 – February 2017
Successfully managed calendars, document organization, and scheduling through Google
Suite.
Reduced social media management costs by 15% with proactive customer engagement.
Education
B.Sc. Business Administration | 2012 | University of Jos, Nigeria
Certifications and Trainings
AI Augmented Professional Development, ALX AI Career Essentials, 2024
Product Management, Tech4Dev, 2024
Digital Marketing, CyberSafe Foundation, 2023
Technical Support Fundamentals, Google, 2023
On-Demand IT Skills Training, Digital Witch Support Community, 2023.
Leading Teams: Designing the Organization, Coursera, 2022.
Leading Teams: Building Effective Team Cultures, Coursera, 2022.
Leading Teams: Developing as a leader Coursera, 2022
Customer Relationship Management, HP LIFE e-learning, 2020.
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