RITA EGBAGE
Virtual Assistant
igeria | 🌐 Remote Work | 📧-| 📞
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-| 💼 LinkedIn:www.linkedin.com/in/ritaegbage
PROFESSIONAL SUMMARY
otivated and detail-oriented entry-level Administrative and IT Support
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Specialist with hands-on experience in virtual assistance and IT
troubleshooting. Certified Virtual Assistant through theALX Virtual Assistant
Program, adept at managing schedules, preparing reports, and providing
excellent customer service. Familiar with IT concepts, cloud-based platforms,
and project management tools, with a passion for delivering efficient solutions
and ensuring operational success in remote work environments.
SKILLS
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alendar Management & Scheduling
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Email & Phone Correspondence
IT Help Desk Support & Troubleshooting
Data Management & Record Maintenance
Document Preparation & Editing
CRM System Updates
Customer Service & Communication
Research & Reporting
Familiarity with Cloud-Based Platforms
Organizational & Time Management Skills
RELEVANT EXPERIENCE
Virtual Administrative Assistant (Volunteer)
reelance | Remote
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July 2024– Present
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anaged calendars, scheduled appointments, and coordinated
virtual meetings for small business clients.
● Handled email correspondence, document editing, and research
tasks.
● Updated client databases and CRM systems, ensuring data
accuracy.
● Researched and compiled technical information to assist in
decision-making processes.
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ssisted with troubleshooting basic IT issues and documenting
resolutions.
EDUCATION
High School Diploma
Potters Ville Int School Warri, Nigeria
CERTIFICATION
Virtual Assistant Certification – ALX Virtual Assistant Program
TECHNICAL PROFICIENCIES
oftware & Tools:Microsoft Office Suite, Google Workspace,Basic Help Desk
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Software
IT Knowledge:Familiarity with Cloud-Based Platforms,IT Terminology
Project Management Tools:Asana, Trello