Rita Chinenye Ogbuo

Rita Chinenye Ogbuo

$15/hr
I am a Customer Support Executive/ Virtual Assistant
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
37 years old
Location:
Lagos, Lagos State, Nigeria
Experience:
4 years
About

I’m a dedicated and detail-oriented Customer Support Specialist and Virtual Assistant with a strong passion for helping people, solving problems, and keeping things running smoothly behind the scenes.

With hands-on experience in customer service, virtual assistance, and tech support, I’ve developed the ability to handle inquiries efficiently, manage multiple tasks at once, and keep clients happy — all while staying calm under pressure.

Some of the skills I bring to the table include:  

✅ Responding to customer inquiries via phone, email, and chat  

✅ Scheduling and calendar management  

✅ Lead generation and CRM updates  

✅ Workflow automation using tools like Zapier or Trello  

✅ Tech support for basic IT issues  

✅ Airbnb itinerary and guest communication management  

I’m highly organized, a fast learner, and take pride in delivering professional, timely, and friendly service — whether I’m resolving a support ticket or preparing an itinerary for a guest.

If you're looking for someone who’s proactive, reliable, and ready to jump in and support your business or team, I’d love to connect!

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