I’m a dedicated and detail-oriented Customer Support Specialist and Virtual Assistant with a strong passion for helping people, solving problems, and keeping things running smoothly behind the scenes.
With hands-on experience in customer service, virtual assistance, and tech support, I’ve developed the ability to handle inquiries efficiently, manage multiple tasks at once, and keep clients happy — all while staying calm under pressure.
Some of the skills I bring to the table include:
✅ Responding to customer inquiries via phone, email, and chat
✅ Scheduling and calendar management
✅ Lead generation and CRM updates
✅ Workflow automation using tools like Zapier or Trello
✅ Tech support for basic IT issues
✅ Airbnb itinerary and guest communication management
I’m highly organized, a fast learner, and take pride in delivering professional, timely, and friendly service — whether I’m resolving a support ticket or preparing an itinerary for a guest.
If you're looking for someone who’s proactive, reliable, and ready to jump in and support your business or team, I’d love to connect!