Rita Areghan

RITA AREGHAN Lagos, Nigeria, (-,-LinkedIn SUMMARY ● Resourceful and highly organized professional specializing in virtual assistance, customer support, lead generation, and project management with 3 years of experience. ● Proficient in leveraging a variety of CRM tools to streamline operations, enhance client satisfaction, and support sales efforts. ● Known for strong communication, attention to detail, and the ability to anticipate client needs. ● Skilled at managing complex schedules, coordinating virtual meetings, and handling multiple tasks efficiently. EDUCATION Ekiti State University – Ado-Ekiti, Nigeria LL.B, LAW WORK EXPERIENCE Digital Marketing September 2024- October 2024 Dope Enough Services – Lagos, Nigeria ● Created and executed campaigns that resonated with the target audience. ● Implemented innovative marketing strategies which led to 10% conversion in two weeks. ● Engaged in SEO and client outreach. Email Marketing/ Lead Generation September 2024- October 2024 Emmfort – Delta, Nigeria ● Used CRM tools like Salesforce, Apollo, and Lemlist to manage and nurture leads through the sales funnel. ● Developed and executed targeted email marketing campaigns to promote products, services, and brand awareness. ● Created personalized email content that aligned with customer needs, resulting in a 20% increase in open rates and a 15% boost in conversions. ● Maintained a detailed database of leads, ensuring accuracy in reporting and follow-up. Business Dev. & Social Media Intern August 2024- Present SEASworld Learning – Lagos, Nigeria ● Maintained organised records of communications, projects, and client interactions. ● Engaged with the online community by responding to comments, messages, and promotional content. ● Supported the business development team in client meetings, presentations, and improvements. ● Developed and maintained a database of leads and prospects. ● Assisted in identifying and reaching out to potential clients through various channels. Legal Case Study Developer Naos Simulations – Canada ● Conducted in-depth research to deliver high-quality academic content. ● Collaborated with a team to write, edit, and proofread essays, articles, and dissertations. ● Delivered case studies that are plagiarism free and compliant with academic standards. June 2024- Present Sales/ Marketing/ Business Dev. Officer June 2020 - January 2024 Regan Fashion Store – Lagos, Nigeria ● Delivered persuasive sales presentations and product demonstrations to potential customers, closing high-value deals. ● Analyzed market trends and competitor activities to inform marketing strategies and optimize promotional efforts. ● Identified and pursued new business opportunities through cold outreach, networking, and partnerships, generating a 15% increase in revenue. ● Organized promotional events and product launches. Customer Service/ Social Media Manager August 2018 – March 2020 Royal Spring Concepts – Lagos, Nigeria ● Handled customer inquiries through social media channels, ensuring prompt and professional responses to maintain high customer satisfaction. ● Monitored and reported on social media trends and customer feedback, adjusting strategies to improve user engagement and experience. ● Developed monthly content calendars and scheduled posts, ensuring consistency and alignment with the brand’s voice and values. ● Managed customer accounts, processed orders, and handled billing inquiries, ensuring accurate and efficient service delivery. VOLUNTEER ACTIVITIES Legal Intern September 2024- October 2024 Vassalcrest Attorneys – Remote ● Analyzed case studies relevant to Tech startups and Fintech. ● Drafted a basic plan for a legal startup. ● Delivered a presentation on the implications of digital fashion technologies on trademark rights. Legal Intern August 2024- October 2024 Olumide Babalola Legal Practitioners – Remote ● Conducted in-depth research on data protection laws . ● Collaborated with a team to draft a data protection and confidentiality agreement, privacy policies, and documents. Virtual Assistant August 2024- September 2024 Glow Tribe – Remote ● Created social media posts and auto-posted them (Using Later, Buffer, Planoly) on Instagram, Pinterest, and Tiktok. ● Created flashcards (Using Canva + Bulk Create). ● Created quizzes, articles, and courses. Capcut Video Editor July 2024- August 2024 Learnhall & LaunchEnglish – Remote ● Cut, trimmed, and merged video clips to produce seamless final edits. ● Collaborated with the creative team to ensure videos aligned with brand guidelines and storytelling objectives. ● Managed video projects from start to finish, consistently meeting tight deadlines and ensuring client satisfaction. Legal Intern April 2022 – May 2022 Ikenna Enumah & Co Law Firm – Lagos, Nigeria ● Assisted senior counsel with document drafting and legal research. ● Participated in court proceedings and supported case preparations. ● Gained hands-on experience in various legal processes, including divorce and tenancy cases. SKILLS ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ Verbal and Written Communication Administrative Support Inbox and Calendar Management Scheduling Research & Analysis Email Management Editing & Proofreading Lead Generation Cold calling and Appointment Setting ❖ Attention to details ❖ File and Data Management ❖ Social Media Management LANGUAGES English - Expert French - Beginner TRAININGS AND CERTIFICATIONS COURSERA The Strategy of Content Marketing. Social Media Management. Technical Support Fundamentals. Create a Digital Wireframe with Figma. Certification in Wireframe with Figma. ALISON Developing Quality Customer Service Skills. IMPERIAL VALUES Certification in UI/UX Design. Gained hands-on experience with essential design tools. DIGITAL WITCH IT SUPPORT On-demand Digital Skills Certification in IT Support