Risto Shajnoski

Curriculum Vitae Personal Information: Full Name: Risto Shajnoski Current Address: s. Radozhda, 6330 Struga, Republic of Macedonia Address 2: Türkenschanzstraße 7/2, 1180 Wien, Österreich Mobile phones: -, -(Viber & WhatsApp) Email: - Age: 47 Citizenship: Macedonian/Republic of Macedonia Marital status: Single Work Experience: 07/1999-06/2016 Network service technician. Company: “Macedonian Telecom” AD Skopje (part of Deutsche Telekom group) Struga, Macedonia. Job description and responsibilities:     Maintenance of passive distribution network (copper and fiber), installation of Telekom services on Customer side, ranging and de-ranging on Main Distribution Frames, both on xDSL and GPON technologies; Installing, maintenance, testing and measurement of ADSL and DSL (copper) lines and cabling; Installing, setting and maintenance of VoIP and IPTV equipment; Setting various types of routers (ZTE, D-Link, AVM, Fritzbox, Thompson, Pirelli, Linksys, TP Link, Tenda), IPTV set boxes, LAN and WiFi networks;      An extensive experience in customer support and working with wide and varied base of customers; Create, enable, set and prepare new lines and telecom equipment for use; Daily, monthly, and yearly analysis and statistics of the local telecom network operations, measurements, main and local network switches; Creating and assigning new work orders to the technicians on the field providing technical support for them along with the control of all work orders; References – Available on request. Other working experience:- Front desk – hotel and camping (summer seasonal work). Company: Hotel “Biser” and auto camping “Livadishta” – Struga, Macedonia. Job description: Full hotel front-desk operations and administration. Skills:            Installing, maintenance, testing and measurement of ADSL and DSL (copper) lines – excellent knowledge and 17 years experience; Installing and setting various types of VoIP and IPTV equipment – excellent knowledge and 17 years experience; Setting and configuring various types of routers, IPTV set boxes, WiFi networks with 17 years experience; Microsoft Operating Systems (Windows XP, 7, 8, 10 and Server Operating Systems-, Power Shell, Active Directory – very good knowledge) Microsoft Office - and 365) – strong knowledge and experience; Excellent customer facing, communication and rapport building skills; An extensive experience in customer and technical support in working with wide and varied base of customers and directly with technicians on site. Experience of online and direct marketing and sale; Fiber Optics: basic knowledge Linux: basic knowledge VMware: basic knowledge            An extensive experience with social networks like Facebook, Twitter and Instagram as online marketing tools; Strong knowledge and working experience in computer hardware and peripherals; Strong knowledge and working experience in LAN and WiFi networks; Strong knowledge and active working experience with all types of Windows OS and desktop applications (Microsoft office applications); Solid knowledge and experience with administration of websites based on Joomla, and Wordpress; Basic knowledge with SEO, Joomla SEO and Google Analytics; Good knowledge and experience in HTML5 and CSS programming; Basic knowledge of Java Script; Solid knowledge and experience in hotel front-desk operations and administration; Very good knowledge and experience in Tourism industry ( marketing and selling travel packages); Additionally, strong knowledge of Football/Soccer, Handball, Geography and History. Education:   09/1987-06/1990 Electronics & Electrotechnical School EMUC “Sv.Naum Ohridski” Ohrid, Macedonia – Electronic Technician Diploma/Certificate 09/1979-06/1987 Primary School “Dimitar Vlahov” s.Radozhda, Struga Macedonia Languages:      Macedonian – native; English – fluent (speaking, reading, writing, IELTS certificates General and Academic); Good German/Gute Deutsch (B1-ÖSD Certificate); Serbian, Croatian, Bosnian – fluent (speaking, reading, writing); Basic Russian and Bulgarian. About me:    Hardworking, punctual, focused, efficient, result-oriented, self-motivated, an excellent team player; Able to prioritize in a complex, fast-paced environment; Willing to learn, explore and upgrade my knowledge and experience.