Riska Tsamrotul Umami

I am a remote-ready Marketing and Administrative Specialist with over four years of hands-on experience supporting business growth through effective customer engagement, digital marketing, and administrative operations. I hold a Bachelor of Economics in Human Resource Management, which has strengthened my ability to work systematically, manage people-oriented processes, and adapt to dynamic work environments—both onsite and remote.

My professional background includes two years as a Marketing & Customer Engagement Associate at CV. Victory Toys, where I actively promoted products through direct selling and digital channels. In this role, I developed creative marketing approaches to increase product visibility and sales performance while maintaining strong relationships with customers. This experience sharpened my persuasion skills, market awareness, and ability to communicate value clearly to diverse audiences.

I later transitioned into a fully remote role as an Administrative Assistant at Naavagreen Beauty Clinic, where I supported daily operations for two years. My responsibilities included managing patient data, organizing administrative records, preparing daily reports, and ensuring data accuracy using Google Workspace tools such as Google Docs, Sheets, and Drive. Working remotely required a high level of discipline, accountability, and time management—skills that I consistently applied to meet deadlines and maintain workflow efficiency.

Beyond administrative support, I contributed directly to marketing activities by creating digital content and assisting promotional strategies. I also served as a Content Manager and Live Talent, participating in live product promotions and customer interaction sessions. This role strengthened my confidence on camera, my understanding of audience engagement, and my ability to represent a brand professionally in digital spaces.

I bring a strong mix of technical and soft skills, including content creation, graphic design using Canva, video editing with CapCut, data entry, and online communication. My soft skills include clear communication, problem-solving, adaptability, teamwork, and leadership. I am detail-oriented, proactive, and comfortable working independently in remote environments.

Fluent in both Indonesian and English, I am well-equipped to collaborate with international teams and support global clients. I am highly motivated to grow as a remote professional and continuously improve my skills in marketing, administration, and digital engagement. My goal is to provide reliable, high-quality support that helps businesses operate efficiently and achieve their objectives in a remote-first setting.