Risah Yvonne Rodriguez Atienza

RISAH YVONNE ATIENZA Customer Service Representative Virtual Assistant My objective is to offer administrative to client from remote locations. My goal is to enhance my knowledge and share my ability effectively. Not just to work on whatever task required from me but also to give my full commitment to the success of the business. These tasks include but are not limited to making phone calls both inbound and outbound, scheduling appointments, and customer service I have also experience in Lead Generation, Email Marketing, and Social Media Management and Prospecting through different social media platforms WORK EXPERIENCE CONTACT-- Km. 79 Poblacion, Sulop Davao del sur, Philippines 8009 EXPERTISE Lead Generation Email Marketing Social Media Marketing Customer Service Graphic Designer Video Editing Marketing Strategy Branding REFERENCES Dave Allen Belicario Manager | Scale with Authority-Arcache Yguinto Supervisor | Ibex Global Inc.- SCALE WITH AUTHORITY 2020 - 2023 ActionCoach As a Virtual Assistant, I help my client to grow their page organically and that is by doing lead generation. Following the most targeted people on Instagram, Sending outreach messages through Facebook, Engagement, and appointment setting. Works closely with the Content team. Serve as project manager for brand projects CUSTOMER SERVICE REPRESENTATIVE 2017 - 2019 Ibex Global Inc. I started as a Customer Service Representative on a Telco USbased company, taking product inquiries, bill disputes, and technical assistance. I got promoted on the same line of business as a Subject Matter Expert (SME) and my responsibilities include providing support to new hires in resolving caller's issues and skill transfer to offer ultimate resolution. CAREGIVER 2015 - 2017 Business Wise International Monitor patient vital signs, respond to treatment, and provide timely interventions as necessary. Maintain accurate documentation of patient assessments, interventions, and outcomes in electronic health records. EDUCATION Davao Doctors College Bachelor of Science in Nursing Graduated 2005 - 2009