RIOLOU DE GUZMAN CUCIO
P. Carmen Street, Alua, San Isidro
Nueva Ecija, Philippines,--
OBJECTIVE
To be part of a company that offers me a construct workplace for communicating and interacting with customers and people.
SKILLS AND QUALIFICATIONS
Good Communication & Listening Skills
Goal oriented and patient
Ability to handle stress
Knowledge in customer service
Experience in sales field
Transcribing
Translating
PERSONAL DATA
Gender:Female
Date of Birth:June 19, 1989
Birth Place:San Isidro, Nueva Ecija
Civil Status:Single
Citizenship:Filipino
Religion:Roman Catholic
Height:5”
Weight:50 kls.
EDUCATIONAL BACKGROUND
Tertiary:Nueva Ecija Colleges (Undergraduate)
BS Nursing
Cabanatuan City, Nueva Ecija
June, 2006 – October, 2006
Secondary:General De Jesus College
Poblacion, San Isidro, Nueva Ecija
S.Y. 2005 – 2006
Elementary:General De Jesus College
Poblacion, San Isidro, Nueva Ecija
S.Y. 2001 - 2002
EMPLOYMENT RECORD
Oxnia (Chatmetrics)
Live Chat Support Agent (Shift Supervisor)
Abbottsford, Vic, Australia
November 2017 – August 2018
Budget Life
Homebased Virtual Assistant
El Cajon, United States
September 2017 - October 2017
Duties & Responsibilities:
Add products to Shopify
Edit products in Shopify
Add collections and tags
Add images
Trini Event
Homebased Virtual Assistant (project based)
Trinidad(Office)
August 2017
Duties & Responsibilities:
Generate leads
Email management
Data Entry
Web research
Outbound calls
Classic Web Solutions
Telemarketer/Appointment Setter
Cranbourne, Australia(Head Office)
Nueva Ecija (Satellite Office)
May, 2015 – September, 2016
Duties & Responsibilities:
Make outbound/receive inbound calls
Cold calling
Promote services/product to customers
Set appointments
TSD Global Inc.
Telesales Representative
Taguig City
July 2014 – February 2015
Duties & Responsibili8ties:
Outbound calls
Sales and Collections
United Mix Creations Corp.
Sales Clerk
Robinsons Mall, Cabanatuan City, Nueva Ecija
November, 2009 – May, 2010
Duties & Responsibili8ties:
Assists customers
Responsible to do paperworks
Receive deliveries
Help Customers regarding their concern about the products
Handle customer complaints and assists to customer service.
Jollibee Foods Corp.
Service Crew
Waltermart, Gapan City, Nueva Ecija
July, 2008 – October, 2008
Duties & Responsibilities:
Take Customer orders
Prepare customer orders
Process Payment
Maintain cleanliness at the assigned station
Attend to customers other concerns
I hereby certify that the above information are true and correct to the best of my knowledge and belief.
Riolou De Guzman Cucio
Applicant