Riobelle Vargas

Riobelle M. Vargas SUMMARY 109 PBN Plaza Housing Brgy. Busay, Cebu City Mobile #: - Skype ID: belle.v12 Email Address:- Highly motivated and goal-oriented professional with over 5 years of working from home and has extensive experience in recruitment, administration and data entry SPECIALTIES    Ability to adapt and multi-task in a fast-paced environment Excellent verbal, written and interpersonal communication skills Able to work independently and a team player WORK EXPERIENCE GROW MY TEAM (Home-based) Senior Recruitment Specialist Jan 2015 – Sept 2016 VIRTUAL COWORKER (Home-based) Recruitment Specialist May 2013 – Dec 2014 SAVVYSHERPA ASIA INC. (United Health Group) Recruitment Specialist January – May 2013      • • • • • •          Sourced for potential candidates in different job portals Conducted initial interviews Evaluated and assessed candidates based on the initial screening Endorsed qualified candidates to the available job openings Assisted in facilitating client interviews Sourced potential candidates in database for initial interview Processed forwarded applications and applications submitted by applicants Sourced qualified candidates for the assigned Job Order Scheduled and conducted initial interviews to candidates through Skype Submitted weekly reports and evaluations of processed candidates Addressed candidates’ concerns regarding the status of their application and client interviews Sourced candidates in job portals Scheduled and conducted initial phone/face to face interviews and examinations Endorsed qualified candidates to hiring managers Updated daily log sheet Conducted Job Offer to successful candidates Conducted New Employment Orientation to new hires Responsible for Training room allocation Updated and sent hiring reports to managers Handled HR reports such as Attrition, Weekly Master list, Monthly Headcount   Issued Certificate of Employment to requesting employees Handled PEZA and DOLE reports REMOTE STAFF (Home-based) Candidate Relations Officer      March 2011 – August 2012 Edited online profiles of candidates Sent emails and text messages to candidates to complete their profiles Received profiles from recruiters that need editing Monitored the database Edited raw resumes, voice recordings and sample works of candidates Recruitment Specialist        Sourced potential candidates in admin portal for initial interview Processed forwarded applications from recruitment team and managers Sourced qualified candidates for the assigned Job Order Scheduled and conducted initial interviews to candidates Submitted daily reports and evaluations of processed candidates Addressed candidates’ concerns regarding the status of their application and client interviews Performed other tasks as assigned ePERFORMAX CONTACT CENTERS Recruitment Specialist – Executive Search           October 2007 – April 2010 Worked from end to end process of recruitment – from sourcing to selection Conducted initial interviews (walk-in & phone) and administer exams for all candidates Sourced qualified Executive/Support staff candidates to ensure that program and department needs are always met Administered online examinations to prescreened Executive/Support Staff candidates Scheduled qualified Executive/Support staff candidates for final interview with the requesting department head Performed detailed reference analysis and/or reference checks on selected candidates Presented Job Offers and gives out Training invitations to qualified Executive/Support Staff candidates Facilitated the completion of documents when candidates get hired Tracked and maintained Recruitment database Sent out daily recruitment reports Recruitment Associate      Executed pre-screening and/or phone/face to face interviews for Customer Service Representative candidates Administered on-line examinations to pre-screened Customer Service Representative candidates Endorsed candidates to trainers for verbal assessment Gave out Training invitations to qualified candidates Sent out daily recruitment reports PLAY HOUSE CHILDREN’S CENTER Teacher Assistant November 2006 - April 2007       Assisted the Lead teacher's instructional job on the day-to-day basis Helped students with their needs/works Assisted in creating instructional materials and procedures Collaborated with peers to enhance the instructional environment Responsible for assisting the classroom Lead Teacher with the general supervision and management of the class. Supervised the classroom in the absence of the Lead Teacher eTELECARE GLOBAL SOLUTIONS Customer Service Associate August 2004 – May 2006 America Online (AOL) – Inbound Customer Service         Responsible for providing comprehensive and quality customer care at all times Addressed customers' billing concerns, basic technical troubleshooting issues, client's product and services Demonstrated superior telephone techniques that meet the Quality Assurance standards Answered inbound calls as well as assist customers who have specific inquiries Built customer’s interest in the services and products offered by the company Provided personalized customer service of the highest level Updated the existing databases with changes and the status of each customer/prospective customer Handled escalated calls, complaints and queries when necessary    Delivered prepared sales scripts to persuade potential customers to purchase a product or service Obtained possible customer lead Maintained records of telephonic interactions, orders and accounts Dell Computers – Outbound Sales CHILDREN’S ACTIVITY CENTER Preschool Teacher        January 2003 – April 2004 Handled 10-12 students Implemented new activities from reading resource books to stimulate plan Showcased children’s work to boost their self-esteem and to keep them motivated Planned and carried out every day activities of the class Analyzed student learning needs and worked closely with parents regarding their child's improvement and performance Encouraged children through consistent appreciation Conversed with the parents to understand the common habits and special traits in their child EDUCATIONAL BACKGROUND Bachelor of Science in Psychology 1998 - 2002 University of San Carlos Cebu City, Philippines