Rinalyn Mae
Raymundo
PROFESI ONAL EXP ERIENC E
SYSTEM FAMILIARITY
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Microsoft Tool
G-Suite
RingCentral &
Zoom
QuickBooks Online
ZoomInfo
Canva, Vimeo
Salesforce/ HubSpot
Amadeus GDS
Agoda
Expedia portal
Adobe
Trello/ RingCentral
Go High Level
Click Up
BrightTree
Uzelli
Vonage
KEY ACCOMPLISHMENTS
Aided with the completion
and success of the
Department of Tourism for
Discover the World as one of
the best travel portals for
travel agencies in 2019 as a
designated Sales Executive of
the Expedia Team.
Supported corporate social
responsibility by continually
leading company events and
collaborations with different
airlines and hotels to build
more connection and trust
with our services
Consultant / Healthcare Assistant (May 2022 -May 2024)
HealthyBos
Checking the Certificate of Medical Necessity of the patient
Calling out Doctors to follow up on requests and double-check patients’
order
Process orders
Log and check different Medical Records
Executive Virtual Assistant/ HR Assistant
Effortleshire (Feb 2022- December 2023)
Assist client with their appointment.
Do inbound and outbound call
Check good leads through Salesforce and ZoomInfo
Promote different products and services
Business data analyst and Assist my HR Manager with the applicants.
Executive Virtual Assistant (October 2022- January 2023 Project Base)
333 Designs/ Coco Christian
Email Management
Website Management
Creating & listing products
Create Invoices
Basic graphic designing using Canva
Executive Virtual Assistant (July 2022- October 2022 Project Base)
Plymouth Medical
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Calling different leads/ clients to promote the product
Researching leads’ contact information
Creating Quotes and editing contracts thru Adobe Photoshop
Calling the company’s manufacturer regarding product availability
Creating shipping and return labels
Calling FedEx to reroute, cancel orders or schedule a pickup
Calendar management
Ordering products from the manufacturer
Customer Service tasks (Order log, sending shipping
confirmation, updating tracking number)
Bancassurance Sales Executive (May 2021 – April 2022)
B P I AIA Life Assurance Corp
• Client Presentation
• Minutes of Meetings
• Making outbound calls to potential clients
• Assisting existing clients, with their after-sales issue
EDUCATION
● Bachelor's Degree-
Lyceum of the Philippines University
–Manila the World
Discover
Marketing
Inc |Travel and
BS International
Expedia,
Hertz,
Caesar
Tourism Management
Customer Service Representative II (December 2020- May 2021)
United Health Care
Assisting members with their claims
Help members confirm their appointment schedule
Helping members with their medicine and medical
tools reimbursement
Calling Optum to better assist members
Entertainment, Fiji
Airways, TAP Portugal
● Secondary-
• Promote an online booking
San Isidroportal
National
Highagencies
School(B2B)
to travel
• Making client presentations
● Primaryto decision-makers of the
company-
Tele-sales
and email blast
Hen. Pio• Del
Pilar Elementary
School
• Doing salesI visits to different
Senior Sales Executive (July 2018- December 2020)
Discover the World Marketing Inc | Expedia, Hertz,
Caesar Entertainment, Fiji Airways, TAP Portugal
Promote an online booking portal to travel agencies (B2B)
Making client presentations to decision-makers of the company
Tele-sales and email blast
Check hotel bookings, book accommodation and
transportation for clients
Doing sales visits to different travel agencies
travel agencies
TRAINING, CERTIFICATION, &
ACHIEVEMENTS
International English
Language Testing System
(IELTS) total band of 7.5
Licensed Financial Consultant
(Insurance)
TESDA Tourism Marketing
Promotion
Consistent Positive Customer
Comments for the Year 2017
(Starbucks)
Most Improve Partner for
Quarter 4 Month of October
(Starbucks) Partner of the
Quarter 1 month of October
2018
Commission on Higher
Education (CHED) Scholar- and Dean’s Lister
Basic Training for Aged Care
Barista -)
Rustan Coffee Corporation (Starbucks)
Train new barista
Led the shift
Inventory team player
Provide world-class customer service
Conducts different coffee tasting with partners & customers