Rina Josephine Ndamu Mwanake

Hello,

I am a trusted multidisciplinary expert, with 20+ years, experience as an Administrator, Ministry Leader, Team Leader, Customer Service Support, Personal Assistant, and most recently, Virtual Assistant and Life Coach.

Respected for connecting with team members from all professional levels, creating operational efficiency, positive workplace cultures, lifting team productivity and building collaborative relationships, providing organized timely administrative support, thereby exceeding client expectations.

Majored in Management studies:

Bachelor of Commerce degree – Management Option;

Associate Group Diplomas: Administrative Management, Business Management, Public Relations Management;

from Catholic University of Eastern Africa, Strathmore University and the Kenya Institute of Management.

Training and certifications:

UCI (Univ. of California, Irvine) - Certificate-Work Smarter, Not Harder-Time Management for Personal and Professional Productivity & Certificate-Effective Problem-Solving and Decision-Making 2021.

Human Resource Practical Skills Training Certificate – National Industrial Training Authority (NITA) & Corporate Staffing Services (CSS) -2021.

Ajira Mobilis, Government ICT Division, Kenya – Virtual Assistant Online Training - 2021.

Life Coaching Training Certification - Latoya Okeia Academy, USA, 2021.

I-INVEST Enhancement and Costing Process Analysis Projects – Old Mutual, 2015.

Complaints Academy Evaluation Workshop – OMEM/Old Mutual & Faulu Kenya teams - Old Mutual, 2015.

On the Money Financial Management Training – Old Mutual Kenya -2013.

Microsoft Office: Excel Intermediate – IT Talk Corporate Training Solutions – Old Mutual, 2011.

Credit Control Management Training –School of Credit Management – CIC, 2005.

Teams and Team building Training – Co-operative Bank Training Centre – CIC, 2002.

Secretarial Profession in the 21st Century – Strathmore University, 2000.

Other skills: Adobe photoshop, Adobe audition and Adobe premiere pro, Canva designs, video editing.

Best regards.