Rima Sharma

CALL: - EMAIL:- RIMA SHARMA TECHNICAL WRITER, EDITOR, PROOFREADER EXPERIENCE SUMMARY 13 years of experience in working efficiently with local and remote teams and writing accurate, concise, and easy-to-understand content for Administrator Guides, API Guides, Command References, Databooks, Developer Guides, Installation Guides, Online Help, Patch Set Notes, Release Notes, Readme Files, and User Guides; 4 months of experience in editing and proofreading technical documentation TECHNICAL & COMMUNICATION DESIGN SKILLS Authoring Applications Adobe FrameMaker, XMetal Author Enterprise, Oxygen XML Author Communication Design Interaction Design, DITA, Content Strategy, UX Writing Content Management Systems Astoria On-Demand, Adobe Experience Manager, Documentum Web Publisher Markup Languages HTML, XML Operating Systems Microsoft Windows, Apple macOS, Linux (basic knowledge) Programming Languages C++, Visual C++, Visual Basic RDBMS Microsoft SQL Server, Oracle Database Web Development Applications Adobe Authorware, Adobe Dreamweaver, WordPress I CALL: - EMAIL:- EDUCATION & CERTIFICATIONS M.SC. IT KSOU, Mysore, India Bachelor of Arts, English Literature Guru Nanak Girls College, Ludhiana, India GNIIT Diploma in Systems Management NIIT Ltd., New Delhi, India Proofreading and Editing Diploma Center of Excellence, The United Kingdom Become a Content Strategist LinkedIn Learning The Fundamentals of Digital Marketing Google EMEA WORK EXPERIENCE Upwork, Goa, India. Freelance Writer, Editor, Proofreader March 2020 – Present Projects Editing, Proofreading Self-Development Career Break, Pune/Goa, India. February 2018 – February 2020 Description Description Editing and proofreading technical books related to networking technologies. - Completed NLP, digital marketing, content strategy, and editing and proofreading certifications. - Completed yoga and massage certifications. - Created my website in WordPress. Cisco Systems (India) Pvt. Ltd., Pune, India. Senior Technical Writer January 2013 – January 2018 Projects Cisco CSP 2100, Cisco ENCS, Cisco Nexus 1000V, Cisco VSG Description - Worked as a remote writer and collaborated with engineering, QA, and documentation teams based in India and the USA. II CALL: - EMAIL:- - Updated existing guides for new features and releases. - Created Configuration Guides, Quick Start Guides, API Guides, Command References, Installation Guides, and Release Notes for new products. - Resolved documentation defects. - Performed peer reviews. - Participated in the content-migration testing. - Converted guides to DITA XML. - Mentored junior team members. Synopsys (India) Pvt. Ltd., Bangalore, India. Senior Technical Writer/ Technical Writer February 2009 – December 2012 Projects DWC Ethernet MAC Universal, DWC XGMAC 10G Ethernet MAC, DWC Ethernet PCS Layer, Ethernet Verification IP, I2C Verification IP Description - Created or updated Databooks, Quick Start Guides, Installation Guides, User Guides, and Release Notes. - Reviewed the user-interface text. - Published defect information. - Edited SolvNet articles. - Created basic, intermediate, and advanced Quick Start Guides for code examples. - Generated class reference files. - Participated in the Corporate Style Guide reviews and updates. - Collaborated with team members to create a group-specific Style Guide. - Went through support cases to identify the improvement areas in the documentation and fixed the identified issues. - Mentored new team members. III CALL: - Oracle India Pvt. Ltd., Bangalore, India Senior Technical Writer/ Technical Writer October 2004 – March 2008 EMAIL:- Projects Oracle SOA Suite, Oracle Enterprise Service Bus, Oracle Application Server Adapters, Oracle Application Server Integration InterConnect Description - Created or updated Administrator Guides, Developer Guides, User Guides, Quick Start Guides, and Installation Guides. - Created context-sensitive, procedural, and conceptual Online Help for Oracle Enterprise Manager and Oracle JDeveloper. - Wrote instructional text for Oracle Enterprise Manager and Oracle JDeveloper. - Created Readme files, Release Notes, and Patch Set Notes. NIIT Ltd., New Delhi, India. Freelance Technical Writer June 2003 – November 2003 Projects Internet Technologies, Desktop Environment Description - Wrote book chapters. - Created assessment questions to prepare the audience for certification exams. CyberMedia (India) Ltd., Gurgaon, India. Technical Writer March 2003 – May 2003 Project Template Adaptation NIIT Ltd., New Delhi, India. Systems Trainee July 2000 – July 2001 Project E-Learning Description Updated the content according to the new template structure. Description Developed interactive storyboards containing text, graphics, videos, and audios for school courseware. IV