RILYN JUANITAS
Amazon FBA Specialist
A graduate of Bachelor in Secondary Education with 4-years
of experience in customer service industry. She is
knowledgeable in Amazon Product Sourcing, Product listing,
Inventory Management, PPC management, and Customer
Service Support. She is receptive and knows how to produce
quality output in a timely manner.
EDUCATION AND TRAINING
Amazon Seller Virtual Assistant
Masterclass
CONTACT-
Cavite, Philippines
EXPERTISE
Customer Service
Product Research
Supplier Sourcing
Keyword Research
Listing Optimization/
SEO
Inventory Management
Social Media Supervision
MS Office literate
Email Support
Chat Support
Amazon Seller Central
Basic Graphic Design
PPC Management
Online Arbitrage
2022
Amazonation.ph Manila Philippines
School for Amazon FBA PH
2022
Bachelor in Secondary Education- English
Major
2017
Cavite State University Imus Campus
WORK EXPERIENCE
Customer Service Representative
Dec 2017 - Mar 2018
Oct 2021 - Oct 2022
Teleperformance
4inkjets Philippines
Voice and Non voice
Email and chat support
Handling Amazon and Ebay disputes
We troubleshoot cartridges, replace and take orders.
Collections Specialist
Iqor Philippines
Probe Philippines
Aug 2019 - Sep 2021
May 2018 - Sep 2018
Voice Account
Collecting Rental fees
Assisting customers with their past due accounts
Accepting inbound payments and inquiries
Providing best options or payment plans
TOOLS AND SOFTWARE
Amazon.com Amazon
Amazon Seller Central
Helium 10
Keepa
Amazon Profitability
Calculator
Microsoft office
Seller Amp
DS Amazon Quickview
MBS Retriever
FBAmultitool
Alibaba
Strikingly.com
Canva Social Media Platforms