I am a motivated and detail-oriented professional with strong interests in data entry, chat support, customer service, and general support roles. I have hands-on experience working as a Customer Representative on Upwork, where I successfully managed client inquiries, provided timely solutions, and ensured customer satisfaction. This role allowed me to strengthen my communication, multitasking, and problem-solving skills while working in a fast-paced online environment.
I possess solid technical skills, including proficiency in typing, Microsoft Office, and Excel. I can efficiently organize, process, and analyze data, create reports, and handle administrative tasks with accuracy and speed. My ability to manage multiple responsibilities while maintaining attention to detail makes me well-suited for support and service-oriented positions.
Currently, I am studying Computer Science with a growing interest in cybersecurity. My academic journey is equipping me with a strong foundation in computing concepts, programming, and information security. I am eager to build a career that combines my existing skills in customer service and support with my passion for technology and cybersecurity.
I am adaptable, reliable, and a quick learner who thrives both independently and as part of a team. Whether it’s resolving customer issues, handling data accurately, or learning new tools, I approach every task with professionalism and dedication. My goal is to contribute effectively to organizational success while continuously growing my skills and knowledge in both customer support and technology.
In summary, I bring together practical experience from Upwork as a Customer Representative, strong technical and communication skills, and an academic background in Computer Science with an interest in cybersecurity. I am committed to delivering excellent results, building positive relationships, and adding value to every role I
take on.