Rijin Balic

I am a highly adaptable professional with a diverse background in education, virtual assistance, web design, and customer service. With six years of experience teaching Social Sciences, Philosophy, and Economics in both university and public school settings, I have developed strong communication, critical thinking, and organizational skills. My passion for knowledge-sharing and learner engagement shaped my ability to manage tasks independently and work collaboratively in dynamic environments.

For six months, I worked as a Virtual Assistant for a client based in Norway, where I was responsible for creating and maintaining a functional and user-friendly website. This role sharpened my technical and project management skills, and reinforced my ability to work across different time zones with efficiency and professionalism.

I also have experience in the BPO industry, where I provided voice-based customer support for a telecommunications account. This position taught me how to resolve customer concerns effectively, manage high call volumes, and maintain a positive, solutions-focused approach even under pressure.

I’m confident in my ability to support clients with administrative tasks, digital projects, customer relations, and research-based work. I am committed to continuous growth and excited about opportunities that allow me to combine my academic background with hands-on skills in tech and support services.