Rihanavi Mercado

I am Rihanavi Mercado, a diligent and hardworking professional with a multifaceted background combining pharmacy assistance, customer service, telemarketing, HR support, and a degree in Technology Communication Management. Over the years, I have developed strong technical and interpersonal skills which allow me to contribute effectively in fast-paced environments, whether assisting patients, engaging customers, or supporting internal HR processes.

I hold a Bachelor of Technology in Communication Management, which has grounded me in digital communication strategies, media technology, and project management. In roles as a Pharmacy Assistant, Customer Service Representative, and Telemarketer, I have consistently demonstrated attention to detail, integrity in handling confidential data, and a customer-focused mindset. In HR support, I’ve been proactive in recruitment coordination, onboarding, and ensuring compliance with policies and data accuracy.

Known for my adaptability and strong work ethic, I take initiative, meet deadlines, and strive to deliver high-quality outcomes—even under pressure. My ability to communicate clearly, collaborate with teammates, and balance multiple priorities has enabled me to succeed across diverse responsibilities.

I’m passionate about continuous learning and growth, and I am always looking for opportunities to apply my skills in ways that drive meaningful results for my employer and the people I serve.