Riham Mohamed Sayed Hassan

I worked in Vodafone customer care for more than 10 years and my job was to explain to customers how they could solve any technical issues with their sim cards or mobiles and that was done over the phone,so I think that i have the experience to explain to people how to sort out problems on their mobile software. I was also responsible for delivering full customer satisfaction due to my 3 years experience as a quality assurance senior advisor.