Riek Gatluak

Riek Gatluak Geka 📍 176 Juba, South Sudan | 📞 +211 - | ✉- Virtual Assistant | Administrative Support Specialist PROFESSIONAL SUMMARY Detail-oriented Virtual Assistant with 2+ years of experience enhancing productivity for businesses through streamlined workflows, email management, and client communication. Adept at leveraging Google Workspace, Microsoft Office, and organizational tools to optimize scheduling, research, and administrative tasks. Proven track record of reducing task completion time by 20% and improving client efficiency. Core Skills • Administrative Support: Email management (50+ daily), calendar optimization, data entry (100% accuracy) • Technical Tools: Google Workspace, Microsoft Office, Slack, Trello • Communication: Client liaison, report writing, proactive follow-ups • Process Improvement: Workflow automation, client onboarding, task prioritization • Typing Speed: 50 WPM with high accuracy PROFESSIONAL EXPERIENCE Bright Nation Company | Juba, South Sudan Virtual Assistant | March 2023 – March 2025 • Managed 50+ daily emails, ensuring timely responses and prioritizing client inquiries • Optimized calendars for 10+ executives, reducing meeting conflicts by 30% • Conducted market research and compiled reports to support decision-making • Automated data entry processes, maintaining 100% accuracy in records • Key Achievement: Streamlined client onboarding, cutting processing time by 20% EDUCATION South Sudanese Secondary School | 2023 High school diploma ACHIEVEMENTS • Boosted client productivity by implementing structured email management systems • Received consistent praise for organizational skills and reducing operational bottlenecks REFERENCE Available upon request