RIDWAN OLAWUMI ADEAGBO
12, Road 18, Agaloke Estate Apata, Ibadan
P:-,- |- linkedin.com/in/ridwanolawumiadeagbo
Sales Executive | Customer Service | Marketing Officer
SUMMARY
Result-driven Business Development professional, effective in building and
maintaining loyal customer base to maintain consistent revenue stream.
Customer-oriented, strategic-thinking sales professional with 6 years of
experience in building relationships, cultivating partnerships, retaining
top accounts and growing profit channels
SKILLS
Communication skill | Analytical skill | Teamwork | Flexible and Reliable
Relationship selling | Customer needs assessment | Problem solving
Sales development | Leadership | Client account management
Network expansion | Product and service knowledge
EXPERIENCE
ROGBARID VENTURES, ABEOKUTA
Sales Representative February 2019 – Present
Generated over #30MM revenue by Implementing consultative sales techniques, thereby exceeding sales target by 2.5%
Expanded network by 12% by attending industry events, identifying and pursuing Leads and establishing rapport with new clients
Successfully negotiated 25 Local Purchase Orders worth about #33MM from ELALAN Construction Company Limited, Jordan Brookes Estate Limited, Akin Asphalt Solutions and Business Contracting Limited.
Creatively communicated product quality and market comparisons through implementation of 2 professional sales presentations
Cultivated a 17% increase in client relationship by asking appropriate questions, identifying needs and providing insightful information regarding product
GUARANTY TRUST BANK PLC, IBARA ABEOKUTA
Relationship Officer November 2017 – February 2019
Achieved 90% of the year's acquisition target by attracting about 9,500 new customers
in 2018
Increased account transactions by 32% by delivering products to customers daily
Enhanced loyalty and retention of about 10,000 customers by fostering relationship
with them
Increased portfolio by #522MM through client-focused approach to strategic account management
Grew account compliance rate by 55% by processing Enhanced Due Diligence
Broadened the knowledge of client and team members by addressing an average of 25 inquiries daily from them
GUARANTY TRUST BANK PLC, ASERO ABEOKUTA
Teller/ Customer Service May 2014 – November 2017
Met 78% of sales goal by promoting the bank’s product and service in every transaction
Ensured that 4 new employees and 6 interns delivered above 80% performance satisfaction after I had trained and supervised them
Skyrocketed the branch’s rating to 2nd position from 7th position in region by encouraging
the use of e-channels and minimizing and correcting errors
Reduced complaint calls by 31% through answering questions daily and addressing
concerns
Delivered prompt, accurate and excellent customer service
EDUCATION
KWARA STATE POLYTECHNIC, ILORIN, NIGERIA
Higher National Diploma, Statistics; November 2011
cumulative GPA of 3.39/4.0
Ordinary National Diploma, Statistics; June 2008
cumulative GPA of 3.36/4.0
ADDITIONAL
Languages: Fluent in English, Yoruba; Conversational Proficiency in French
Certifications & Training: Sales Prospecting and Leads Generation
Alison Online Academy | Credential ID - April 2020
Diploma in Customer Service
Alison Online Academy | Credential ID - - April 2020
Diploma in French Language Studies
Alison Online Academy | Credential ID - April 2020
International Credential Evaluation Service
British Columbia Institute of Technology - A- June 2019
Information Technology, Community Development
Service Group, National Youth Service Corps, Calabar, Nigeria Oct 2012
International English Language Testing System
British Council Aug 2019
Interests: Travelling, Meeting people, Selling
