Ridima Chhatwani

Ridima Chhatwani 42 Bassingham Road, Wembley, Middlesex, London, HA0 4RL, United Kingdom- Career Summary Sales and marketing professional with a Master of Business Administration (MBA) with specialization in Retail Management and an experience of working in the information technology, hotel services and wholesale food industries. Strong performer in B2B sales, account management, planning and strategy skilled in team building, target analysis, negotiation, communication and market research. Strength in working with diverse groups to achieve company objectives. Exceeded quarterly sales targets every quarter and retained clients through structuring solutions to gain revenue. Professional Experience Account Manager, PRS International Limited 04.2020 – Present | London Account manager for the Amazon Seller account for a Wholesale food distributor Monitored the accounts health and performance metrics and implemented strategies to ensure sales growth including advertising campaigns Worked closely with the sales team to ensure timely listing of new products and migration of existing SKU’s onto amazon seller central Ensured timely inventory management and replenishment co-ordination with buying and sales team Account Manager, Hotel Brahma Horizon 08.2018 – 09.2019 | Pushkar, India Effectively managed the relationship with new and existing international holiday travel group including Cox & Kings and Taj Holidays Created sales strategy to maximise sales and achieve yearly sales targets, including promotional marketing campaigns and hotel exhibitions including the Pushkar fair Managed the design and production of marketing campaigns on the website and managed production of brochures with the budget for the marketing department ensuring that the budget spent delivered an optimal return on investment Created and executed social media strategies which drove an increase in traffic month on month Sales Account Manager, 06.2017 – 07.2018 | Bengaluru, India Dell International Services India Pvt. Ltd. Responsible for generating business across Dell range of product verticals & services and positioning to help customers in achieving their business goals Performed an analysis on sales data to gain an insight into the top performing products in the allocated industry identify and forecast market opportunities for sales growth Collaborated and co-ordinated with teams including - Operation, Legal, Customer-Care, Pricing, Tech Support for order processing and getting after sales support services to the customers Regular interaction with end user & partner for repeated orders and customer satisfaction Daily interaction and meetings with customers to know their pain areas related to IT & generated a pipeline for them Strengthened and maintained current business through constant communication, dependable product delivery, and trustworthy relations Oversaw a portfolio of nearly 600 client accounts and act as the primary liaison between the client and the corporation Actively pursued new business through cold calling and researching leads to build and establish new business Business Development Associate, Netscribes India Pvt. Ltd. 06.2013 – 10.2013 | Mumbai, India Generated leads in sales to expand business horizons. Strategic thinking to enable liaisons with clients with a thorough understanding of the research domain Worked closely with “Research on Global Markets” and “Research on India” which is a leading source for market intelligence on various sectors globally offering premium research content from worldwide publishers of market research reports Built client relationships, identified new business opportunities and delivered the required market research report to the clients to boost their business and growth Partnered with marketing, sales and production managers and implemented business strategies increasing brand awareness and sales Education Post Graduate Diploma in Management, K J Somaiya Institute of Management Studies & Research 7.32/10 (CGPA) 2015 – 2017 | Mumbai, India Bachelor of Management Studies, HR College of Commerce and Economics Mumbai University- 68.5% 2010 – 2013 | Mumbai, India Sophia Sr. Sec. School HSC- 88.8% SSC- 78.4% 2008 – 2010 | Ajmer, India Career Gap 09.2019 – 03.2020 During this period, I decided to move to the UK because I married a British Citizen and had to care of all the legal formalities. I moved to London on the 31st October, 2019 on a Spouse/Partner Visa. Skills Account Management | B2B Sales | Interpersonal Communication | Negotiation | Adaptability Microsoft Office | Customer Service | Leadership | Highly organised and efficient | Teamwork