I have been working as a freelancer for 5 years after my contact centre stint, handling day to day customer service queries for eCommerce - shopify, experience in handling basic to medium FB Ads, posting and listing products in shopify,
I can say that my specialty is with customer service, fully equipped with 8 years of contact centre background, worked with telecom companies like Orange UK, Telstra AU, Spark NZ, in the customer service escalation department.
It will be a great opportunity to join and be an integral part of your successful business.