Ricky Andrade Jr
Block 18 lot 4 Dolphin St. East Homes 2, Brgy. Estefania
Bacolod, Negros Occidental--Summary
A motivated and tech-savvy customer service representative with 5 years of experience working in BPO companies. Skills include E-mail support, creative problem solving and intermediate tech support and sales background. Able to communicate effectively with a team and very keen to develop more professional skills. Plus a Vast Knowledge about cars.
Education
STI College Bacolod
Computer programming
Bacolod, Western Visayas
Graduated March 2012
Graduated with an associates degree in computer programming NCII
University of St. La Salle Bacolod
BS Business Administration Major in Operations Management
Bacolod, Western Visayas
Enrolled June 2018
Employment History
Transcom
E-mail Support Representative
Bacolod, Western Visayas
January 2013 – February 2014
E-mail and Chat Support for Best Buy Canada
Convergys Bacolod
Customer Service Representative
Lungsod ng Bacolod, Negros Occidental
February 2014 – December 2017
Customer Service Representative supporting Telco companies
Hobbies & Interests
My hobbies are reading novels, watching marvel movies, painting, skating and doing tattoos
Professional Skills
Customer Service: Expert
E-mail Support: Expert
Word Office Tools: Advanced
Languages
English: Fluent