Ricky John Ubal Ubal

RICKY JOHN C. UBAL-UBAL Cagayan de Oro City, Philippines | - |- PROFESSIONAL SUMMARY Dedicated and detail-oriented Virtual Assistant with a strong background in administrative support, data entry, calendar management, and client communication. With over 5 years of experience in logistics, safety, and office coordination, I bring strong organizational skills, time management, and a client-first mindset to every task. Proficient in Google Workspace, Trello, Canva, and communication tools to ensure timely, accurate, and high-quality virtual support for entrepreneurs and businesses. CORE COMPETENCIES Virtual Assistance & Remote Admin Support Data Entry & Record Management Calendar & Email Management Customer Service & Communication Task Prioritization & Time Management Social Media Support & Canva Graphics Report Preparation & Documentation Trello, Notion & Online Collaboration Process Improvement & Detail Orientation PROFESSIONAL EXPERIENCE Trucking Admin / Safety Officer Inland Corporation, Cagayan de Oro City, Philippines | 2024 - 2025 Manage administrative processes for trucking operations, including payroll for drivers, driver records, and safety audits. Maintain and organize digital and physical records to ensure accurate compliance. Manage fleet maintenance scheduling, reducing downtime and improving operational efficiency. Logistics Coordinator Transpecial Inc., Cagayan de Oro City, Philippines | 2023 Coordinate delivery schedules and dispatch routes for trucking operations. Communicate directly with clients and drivers to ensure timely deliveries and customer satisfaction. Create daily reports and managed delivery updates via email and mobile platforms. Forecourt Supervisor A’s Powertech Corporation, Cagayan de Oro City, Philippines |- Manage day-to-day operation of fuel station, focusing on customer service and safety. Lead a team of 10+ staff, handling cash transactions, inventory management, and safety inspections. Train and mentor new staff to ensure adherence to service standards, safety protocols, and operational procedures. EDUCATION Bachelor of Elementary Education Tagoloan Community College, Philippines |- Relevant coursework in Foundations of Education & Child Development. Instructional technology, communication, and organizational skills. LICENSE AND CERTIFICATES Certified Virtual Assistant Training Course Basic Occupational Safety and Health (BOSH) Training - SO2 Certified Licensed Professional Teacher Occupational First Aid & Basic Life Support (AED Certified) TECHNICAL SKILLS Microsoft Office (Word, PowerPoint, Excel) Google Workspace (Docs, Sheets, Drive, Calendar) Email Management (Gmail, Outlook) SAP System Canva Zoom, Viber, Whatsapp, Skype & Messenger Trello & Notion