Ricko Elare

 Ricko D. Elare Blk. 14 Lot 11 Bon Giorno Homes Lipa City-Objective Would like to gain the necessary experience to hopefully become Customer Service Representative of all services running across the platform  Work Experience Admin Assistant, Good Credit Builders Aug 2020 / Jan 2021, Philippines Gathering client information necessary for credit repair process, scheduling appointment for updates. Sales Representative, IdialU Jan 2019 / Apr 2019, Philippines Performs the function of helping people to fix their credits, enabling more opportunities to be available for their clients in the future. Customer Retention Representative, Sirius XM Jan 2018 / Dec 2018, Philippines Exercises creative negotiation skills to motivate customers to continue using the radio service. Technical Support Representative, Spark NZ Jan 2017 / Nov 2017, Philippines Troubleshooting technical issues. Speaking to customers to quickly get to the root of their problem. Resolving network issues. Credit Customer Service, Macy's Nov 2016 / Dec 2017, Philippines Assisting customers who have disputes regarding their Macys Credit card. Retail Customer Service, Amazon Aug 2015 / Feb 2016, Philippines Support customers by answering product and membership service questions. Accept payment for goods, make change, and issue receipts. Education Undergraduate BS Computer Engineering Rizal Technological University,Mandaluyong Philippines Undergraduate BS Psychology Lipa City Colleges,Lipa City Philippines Skills Customer Service: Expert Technical Support: Advanced level Computer Literacy: Expert Languages English Advanced Tagalog (Filipino) Native