Rick T An

 EXECUTIVE SUMMARY Highly accomplished and certified Technical Project Manager with over 15 years of experience leading complex IT initiatives and end-to-end software development lifecycles, adept at defining scope, managing multiple scrums, leading diverse teams, and consistently delivering quality results for large-scale change initiatives. Proven expertise in Agile, Waterfall, and hybrid project delivery frameworks, with a strong background in cybersecurity, risk management, and enterprise web application development. Experienced in managing projects from creation and development to implementation, ensuring alignment with strategic objectives and business goals. A skilled and confident communicator, capable of providing clear executive-level reports, fostering strong relationships with diverse stakeholders, and mentoring junior employees to inspire heightened team engagement and efficiency. AREAS OF EXPERTISE Project & Program Management: Program Management, Project Management, Agile Project Management, Waterfall Project Management, Hybrid Project Delivery, SDLC, Release Management, Budget Control, Vendor Management, Stakeholder Management, Strategic Planning Methodologies & Frameworks: Scrum Master, Agile Methodology, Scrum, Waterfall Methodology, PMBOK Standards, DevOps, IT Service Management (ITSM) Technical Leadership: Software Development, Web Application Development, Cybersecurity, Information Security, Systems Analysis, User Requirements, Requirements Gathering, Feasibility Studies, Risk Analysis & Management, Root Cause Analysis, Design Techniques Enterprise Solutions: ERP, SCM, SaaS Tools & Platforms: Azure DevOps, JIRA, ServiceNow, ERP, SharePoint, MS Office (Word, Access, Excel, PowerPoint), HTML, XML, CSS, ASP, JavaScript, Web Server Administration, Content Management Systems, Mainframe, COBOL, DB2 Tools: Azure DevOps , JIRA , ServiceNow , Clarity , MS Project , SharePoint , MS Office Suite PROFESSIONAL EXPERIENCE General Motors, Austin, TX 07/2015 – Present IT Program Manager Rescued and successfully managed the delayed, large-scale GM Korea IT program, a complex global initiative with a $2.7 million budget, over 30 interlocked applications, and critical 3rd-party vendor collaboration, by conducting comprehensive feasibility studies and budgeting, leading strategic discussions with stakeholders and senior leadership to develop a phased plan and ensuring on-time delivery after multiple PMs and a delayed start. Oversaw full accountability for these programs and projects across all phases of development eve n including Mainframe. Identified and managed program/project status, issues, and risks, consistently ensuring leadership visibility to facilitate timely resolutions. Tracked, monitored, and communicated key objectives with cybersecurity, ensuring that teams remained on track to deliver results. University of New Mexico, Albuquerque, NM 03/2015 – 07/2015 IT Project Manager / Analyst / Programmer Established robust PMBOK standards and Agile methodologies within a struggling department, significantly improving requirements gathering and project completion with third-party vendors. Instituted standards and Agile methodologies, streamlining application development and significantly improving requirements gathering, identifying errors via traceable matrices. Directed comprehensive project planning and management, encompassing new web application development, existing project maintenance, and conducting thorough feasibility studies and budgeting. Served as Scrum Master for the New Mexico Kids Redesign Project, analyzing proposals and optimizing approaches and system designs. Controlled costs, drove service excellence, and mitigated risks through proactive vendor management and strategic system recommendations. Led a design subgroup for the New Mexico PreK Program website, integrating multiple program responsibilities while actively evaluating and coaching team members to achieve organizational goals. NRAO, Socorro, NM 08/2013 – 02/2015 IT Project Manager / SSA Software Group Lead Directed software development and maintenance for critical products, integrating robust risk management strategies across the group. Orchestrated full SDLC for large international application development projects, leveraging Agile/Waterfall methodologies. Spearheaded the development and delivery of the Archive Access Tool (AAT) with ESO, a Virtual Observatory (VO) solution enabling search, retrieval, and processing of terabytes of astronomical data. Developed and managed the HTML/Java-based Proposal Submission Tools, optimizing scheduling and resource coordination, while orchestrating and presenting Critical Design Reviews (CDRs) for all software projects. Analyzed budget proposals, formulating recommendations for optimal allowances, and aligned team members with the NRAO mission, coaching for performance DST systems, Inc., Kansas City, MO 08/2011 – 04/2013 IT Project Manager / Principal Software Analyst Managed and led large-scale enterprise financial application development and integration projects across multiple countries and functions, meticulously documenting requirements and project plans. Directed a critical information security project, including the development of an Information Delivery/User Transaction security system and compliance updates for the 529 plan. Provided robust management and execution for diverse projects (ERP, SaaS, Web, Security) utilizing hybrid methodologies, ensuring delivery commitments. Managed departmental resources, adhering to schedule and cost baselines, while mentoring staff and overseeing performance evaluations. Enhanced and maintained a best-of-class engineering team within an Agile/Scrum environment, leveraging technologies like J2EE, DB2, and COBOL. KMW Communications, Overland Park, KS 10/2007 – 06/2011 IT Technical Project Manager / Manager of Software Development Managed complex Sprint 4G nationwide projects and programs from design to production, including comprehensive documentation and development. Directed Web/Mobile Application software development for major telecom companies, including CAMS (SOAP/J2EE) and RF Optimization tools (CDMA/4G hardware testing), along with vendor management. Managed a $2.3M budget and an 8-member core team (scaling to 30-40 contractors) across software, LED products, marketing, and communications, while also serving as product and project manager for $2M RF equipment and LED light system projects, overseeing 4G system deployments from planning to implementation. Analyzed vendors to ensure optimal contracts and relationships and conducted budget analysis to report milestones for upper management. Walsworth Publishing Co., Kansas City, MO 12/2004 – 10/2007 Project Manager / Webmaster Drove client base and managed large-scale web development and conversions. Expanded the base by 78% in three years through consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction, while developing various web-based programs using rapid development methodologies. Engineered and deployed a $2M Company Portal website (Oracle10g AS portal) and managed the conversion of $1.2M Notes websites to IIS/ASP/MS-SQL static and dynamic web content, including ERP, SaaS, Web, and Information Security projects, also leading the UI deployment for SIP-based website development. SPRINT/IBM, Overland Park, KS 10/1999 – 12/2004 Lead IT Development / Advisory IT Specialist Delivered expert IT services, directed software development, and managed complex projects. Provided technical support, developing and implementing innovative solution deliverables for medium-sized business cases across diverse platforms (including WebSphere and CM Synergy). Contributed specialty leadership in the development, packaging, and distribution of software solutions, managing various projects (BMS, BWM Wisdom, Domino, Lotus Notes, Crystal Reports websites), and advancing Sales Force Automation improvements and web-enabling initiatives using rapid development methodologies. EDUCATION & PROFESSIONAL DEVELOPMENT George Washington University, Washington, DC Project Management Certification Northwest Missouri State University: Maryville, MO Master of Science, Computer Science (Information Science) (Dual major in Master of Science, Agricultural Biology) Suwon University: Seoul, Korea Bachelor of Art, Biology ADDITIONAL INFORMATION: Certified in Project Management and as a Professional Scrum Master (PSM). Strong background in programming and as a Certified developer, translating complex business requirements into actionable plans, proactively identifying risks, developing mitigation strategies, and influencing critical decisions. Experienced leader excelling at managing complex programs and driving large-scale change initiatives. Adept at fostering strong relationships, mentoring team members, and inspiring heightened team engagement through clear executive-level reports.