I have been in the BPO industry for almost 8 years now, started since 2008 and I started as A tier 1 agent then after a year I was on tier 2 and in there I was able to experience a lot of customers from Escalation Department, Compliance, Back Office, Along with Internal help Desk(Supervisory Calls) and I was able to become a supervisor for 3 years with a Basic Yellow Belt Training for Six Sigma and was able to have a Master Coach Training.
I am now working as Expert VA for real estate, Also a manager for cold calls and appointment setting for My clone solution before and doing some eBay posting in the morning shift, Also I have experience doing appointment setting for a TV/Radio station and real estate Investors.
I can adapt in a small amount of time and has Excellent Customer Service Skills as Well with a descent Accent, Diction and my Communication skill is exceptional. I can make sure that What I touch will turn into Gold.