RICHIE MENDOZA
SOCIAL MEDIA MANAGING AND MARKETING EXPERT
Dedicated Virtual Professional with excellent Social Media Managing and Marketing skills. You
can also count on me in providing excellent Administrative task, Graphic Designs projects, and
Customer Care. I am committed to providing the very best service to you and it is my number
one goal to treat your business like my own.
AREAS OF EXPERTISE & SKILLS
Social Media Management & Marketing
Administrative Assistance
Graphic Design
WordPress Management
Email Marketing Automation
Sales Funnels
EXPERIENCE
-
Sutherland Global Services - Microsoft
Technical Support for Office and Windows download,
installation and activation. I am also in charge of
troubleshooting Windows operating system
problems, diagnosing and solving hardware or
software faults through remote assistance.
-
TATA Consultancy Services- AGL
Responsible for reaching out to customers to collect
payment for overdue bills. Acts as the liaison between
creditors and customers and manages overdue
accounts. I also help in establishing payment
arrangements based on the company's procedure.
-
Expert Global Solutions- T Mobile
During my stay with the company, I attract potential
customers by answering product and service
questions. As a Customer Service Representative, our
main role is resolving product or service problems by
clarifying the customer's complaint; determining the
cause of the problem; selecting and explaining the
best solution to solve the problem; expediting
correction or adjustment; following up to ensure
resolution.
-
Teletech Pampanga- Clearwire
As a Technical Support Representative, I am
responsible for giving customers detailed instructions
in troubleshooting Clear Modems, Radio Frequency
and Internet Speed over the phone. I am also
responsible for processing payments using a debit
and credit card and up-selling Clearwire's products
and services.
EDUCATION
-
University of the Assumption
Bachelor of Science in Hotel and
Restaurant Management
CONTACT
-
/AbsoluteRemoteSolutions/
-
Riichiem
http://richiemendoza.com
VA.RichieM/
