Richelle Ann Loyola

Richelle Ann Loyola Blk 20 Lot 2 Phase 5 Happy House, Cabuco Heights, Trece Martires Cavite Home: (-- Car­eer Overview Dedicated and motivated to maintain customer satisfaction and contribute to company success. Highly enthusiastic and is very willing to be trained and to learn new things Work Experience Research Associate / Business Developer, August 1, 2016 – Present Par Excellence Search Consulting Inc. – Unit 2311 Cityland Herrera Tower, Valero St., corner Rufino St., Salcedo Village, Makati City 1226 Maintain good relationship and communication between clients and candidates Conducting phone interview and face to face interview Search for possible company/clients that we can serve Assess each and every applicant through thorough asking about their past work experiences and attitude towards work Keeping in touch with our clients and ask for their requirements or if they have any concern Submission of weekly report as to how many candidates have we endorsed and other accomplishment we have done Sourcing of potential candidates via LinkedIn and other sourcing channel Knowledgeable in using Boolean search Knows how to interview candidates using Targeted Selection Process Projects Handled – Multinational and Local Financial Solutions Consultant Technical Support Engineer Customer Service Representative Management Accountant Financial Accountant Credit and Billing Administrator Pricing Analyst Business Analyst Plant Manager Recruitment Specialist Area Sales Head Accounts Payable Specialist Admin Assistant Sourcing and Recruitment Assistant, April 4 to July 4, 2016 (Project Base for 3 months) Asiapro Multipurpose Cooperative –70 San Rafael St. Kapitolyo, Pasig City Maintain communications to potential applicants through calling, texting and sending email invitations Conducting initial interview Profiling applicants to the position they best fit Apart from the Member Supervisor Trainees, we also searched for office staffs e.g. Benefits Processor, Training Assistant, Drivers and other staff that the organization may need Assisting on applicants’ final assessment Interview with the higher managers and making sure that everything they need is on hand e.g. Conference Room, projector, etc. Conducting follow up on the applicants’ requirements through phone call and text Field work such as participating on Job Fairs, sending Intent Letter to Schools or Universities to source applicants and distribution of flyers/leaflets Have done sourcing, paper screening, interviewing for the position: Member Supervisor Trainee This consist of experienced candidates but mostly fresh graduates from various universities. We call them and invite them for a series of exam and interview. We looked for candidates that are academically excelling and has strong leadership skills (part of school organization) for these potential candidates shall lead the future business units of the cooperative. Business Telephony Banker, Jan 2015 to Dec 2015 INTELENET Global Services Philippines – 7th Floor One World Square, McKinley Hill Taguig Cross-trained on the accounts’ corporate side and Business side Part of the Pioneer batch for the Business Telephony Account Providing back-up for other customer service representatives when needed. Resolving product issues and shares benefits of new technology. Handling banking basics to the customers such as funds transfers and explanation of charges. Customer Service Representative, Apr 2013 to Apr 2014 TATA Consultancy Services – 15th Floor, bench Tower, 30th Street, Bonifacio Global City Taguig Handling international inbound calls (US), answering customer's queries about their mortgage and other questions and providing them good quality of customer service. Assisting customers when it comes to paying their bills Making sure that they get to speak with the right people if ever that their concerns were out of our scope On the Job Trainee, Oct 2012 to Mar 2013 Pepsi Cola Products, Phils Inc. – Dasmariñas Cavite On-the-job Trainee Field work by being an assistant of the Managers who goes to different locations to look for potential customers Getting feedback from customers by calling them and asking them if their orders were complete or if they have any comments or suggestion with the delivery team Preparing the letter of billing Encoding Product orders Filing important invoices Education Bachelors/College Degree: Business Administration Major in Business Management, 2013 EARIST Cavite Campus Gen. Mariano Alvarez, Cavite Character References     John Paul Bernardo Recruitment Associate and Business Developer Par Excellence Search Consulting Inc. - Melisa Vinuya HR Specialist Asiapro Multipurpose Cooperative- Ruben Ronald Genilo Team Leader INTELENET Global Services - Richelle Ann B. Loyola