Hi! This is Rich and a budding online freelancer. I want to explore the possibility of working online and meeting clients worldwide. Let me help you grow your business and together prosper in our endeavours.
With almost 7years of technical experience in the contact center industry with Accenture here in the Philippines, I have had developed solid experiences in:
identifying priority issues and routing calls to appropriate departments whenever necessary,
These are just some of the qualities I have gathered and nurtured over the past few years of my stint in working from a private company. I am confident that this gives me just the right experience and perspective that you are looking for. You may refer also to my uploaded resume for further perusal.