Richard Tito

CURRICULUM VITAE MUNYOKI TITO RICHARD Address: P.O Box- Mombasa Mobile:- Email:-Languages: English, Kiswahili Career Objective To effectively, innovatively, and professionally perform my duties and responsibilities in line with the mission and objectives of the employing organization in a manner that promotes my career aspirations while advancing the overall goals of the organization. Personal Attributes ❖ I possess a critical analytical mind, industrious, loyal and honest. ❖ Able to work with minimal supervision with good communication and leadership skills. ❖ Self-motivated, disciplined, goal-oriented, and a dynamic team player. Key skills and Achievements Planning and Organizational skills • Able to calculate quantities for billing and construction purposes. • Able to manage and monitor construction resources i.e. • manpower, materials and equipment, and produce progress reports. • Able to establish priorities, plan, Coordinate and monitor my work plan. Professionalism and versatility • Ability to apply good judgment in the context of assignments given and make tough decisions when necessary. • Easily adapts and attains skills & expertise in different fields. • Ability to work under pressure and respond to short deadlines with versatility. Communication and Interpersonal Skills • Near-native command of English. • Good interpersonal skills; ability to work in a team and maintain effective partnership in a multicultural working environment. Commitment to Continuous Learning • Technology oriented; demonstrated through computer literacy of applications that include; MS Word, MS Excel, PowerPoint, AutoCAD, MS Project and Civil 3D. • Willingness to keep abreast with new developments in the field. WORK EXPERIENCE March 2021 - December 2021: Site Agent at Malt Contractors. The company was engaged in various construction works that ranged from house development to road maintenance works. I was the main link between the contractor and clients which I carried out effectively. Roles: • • • • • Ensure the construction was according to the plans provided. Supervised direct the acquisition of materials for the construction and at the specified quantities. Ensured that all materials were tested to meet the required standard of quality. Assisted in the supervision of payments to the casual workers Directed the flow of work and came up with the necessary schedules so as to maintain the deadlines. November 2018 - January 2021: Assistant Data Analyst at Asset Limited Roles • • • • • • • Optimized HubSpot workflows and reduced customer acquisition costs by 15% through lead nurturing and segmentation strategies. Improved conversion rates by 20% by implementing personalized SMS messaging based on user behavior and preferences. Conducted a competitive analysis of industry email campaigns and developed a strategy that surpassed industry benchmarks for open rates, click-through rates, and conversion rates. Created a comprehensive reporting dashboard that integrated data from HubSpot, Google Analytics, and other sources, providing insights and actionable recommendations to the marketing team. Trained and mentored junior team members on best practices for email and SMS marketing, resulting in increased efficiency and improved campaign performance. Collaborated with the product team to develop product-specific email campaigns that increased revenue by 30% for targeted product lines. Conducted ongoing research and analysis of industry trends and best practices, implementing new strategies and tactics to optimize email and SMS campaigns and improve ROI. Skills Developed • • • • • • • • • Mastering HubSpot workflow design and execution Testing and optimization skills Advanced segmentation and lead nurturing skills Creative and personalized messaging skills Competitive analysis and benchmarking skills Exceptional data analysis and reporting skills Inspiring and effective training and mentoring skills Excellent collaboration with cross-functional teams Keen research and analysis of industry trends and best practices December 2021- December 2022: Virtual Marketing Assistant at The Ridge Roles: • Content creation: Writing, editing, and proofreading blog posts, social media posts, email campaigns, and other marketing materials. • • • • • • Marketing research: Conduct market research to identify industry trends and target audiences. Campaign management: Developing, executing, and tracking marketing campaigns, including email, social media, and pay-per-click advertising. Analytics: Monitoring and analyzing website traffic, social media metrics, and other marketing performance data. Customer relationship management (CRM): Maintaining and updating customer databases and creating targeted marketing strategies. Project management: Assisting with project management tasks, such as creating schedules, coordinating with team members, and managing deadlines. Providing customer support: I efficiently utilized live chat and email support to assist customers and resolve any issues they may have. Skills Developed: • Familiarity with marketing analytics and reporting tools: I am able to create effective reports for analyzing and understanding the performance of online trends. This includes tools such as the dashboard, sales reports, and customer reports. • Enhanced technical writing skills: . I used relevant keywords to make the information easily discoverable and created tutorials and scripts to support the documentation, making it easier for users to learn and utilize the software products. • Understanding what data is most relevant: I am able to utilize metrics such as sales, traffic, conversion rates, and customer demographics to ensure the correct decisions are made. • Presenting data in a clear and concise manner: A well-organized and easy-to-read report can be much more effective than a cluttered or confusing one. I utilize charts, graphs, and other visual aids to help convey information in a clear and concise manner. • Identifying trends and patterns: One of the key benefits of creating reports is the ability to identify trends and patterns in the data. I am able to look at long-term trends, gain insights into how a business is performing and make informed decisions about how to optimize a store. • Drawing conclusions and making recommendations: I am able to make recommendations to optimize a store’s performance based on insightful reporting. Education and Qualifications Bsc. Civil and Masinde Muliro Structural University of Engineering Science and Technology SEGERO HIGH KCSE SCHOOL KCPE Mikindani hill academy Seminars and Training Second Class Honours(Upper Division) - A(Minus) - 393/500 Marks - 26 July 2017: Youth leadership summit presided over by Dr. Fred Matiang’i 4 August 2012: I.S.O certification training at Consolebase limited Hobbies and Interests ▪ Reading about new marketing technologies. ▪ Avid chess player ▪ Watching technology documentaries ▪ Traveling and socializing REFERENCES 1. Eng. Mutua Erick Resident Engineer Asset Construction Limited Mobile:-. Eng. Samson Chemoos Managing Director Malt Contractors Mobile:-. Joe Maxmilliano Terminal Manager Consolebase limited Mobile:- Email:-