With an MBA in Data Analytics and a career built across aviation, SaaS, luxury travel, and media, I specialize in turning complex operations into seamless customer experiences. I bring a unique blend of technical fluency, strategic insight, and high-touch service to every client interaction—whether I'm onboarding enterprise accounts, optimizing CRM workflows, or guiding teams through process transformation.
My success stems from a deep understanding of what drives retention and growth: proactive communication, data-informed decisions, and a relentless focus on client outcomes. I’ve led cross-functional initiatives that improved satisfaction scores, streamlined operations, and scaled support across global time zones. Whether working with C-level stakeholders or front line teams, I thrive in environments where empathy meets execution.