RICHARD
SAMUEL
--www.linkedin.com/in/richard-samuel
Mungal Street
St Augustine, TT
INFORMATION TECHNOLOGY
JOB
EXPERIENCES
HRPlus Software LTD - TT
QUALITY ASSURANCE
OFFICER
Mar 2016 – May 2018
Working closely, under the guidance of the Quality Assurance Supervisor, with our Application
Developers and project teams to understand the requirements of the application; Consistently monitoring
the application’s performance via the design and execution of various tests such as stress tests, functional
tests, regression tests and scalability tests in different environments including web and mobile;
Developing bug reports and providing objective feedback to Application Developers and project teams;
Accountable for the quality of HRplus’ products, and any other duties as requested by the CEO.
Telecommunication Services of Trinidad & Tobago (TSTT) - TT
TECHNICAL
SUPPORT & QA
Mar 2016 – May 2018
INFORMATION
TECHNOLOGY
INTERN
Jun 2015 - Aug 2015
EDUCATION
BACHELOR
OF SCIENCE
DEGREE
Respond to user requests for service, troubleshoot problems and help develop solutions. Support PC
hardware components, desktop operating system software, and application software. Perform minor
repairs to equipment and arrange for other servicing needs. Monitor antivirus software and updates and
repair computers infected with spyware, adware and/or viruses. Provide backup technical support for
network including router, firewall, and wireless access point. Maintains open communication and
positive working relationship with staff. Perform other duties/projects as assigned.
Housing Development Corporation (HDC) - TT
Email System Maintenance. Active Directory Maintenance. Assist in ongoing projects “Audio Visual
Installation”. Assist in network cabling works. Configure and setup machines with relevant software.
Understudying server installation and configuration. Provide standard Helpdesk support. Assist with the
expansion of the WAN and Network Services to three HDC site Offices (Duncan, Chafford and
Cocorite).
The University of the West Indies St. Augustine Campus (UWI)
B.Sc. in Information Technology (Hons)
Sep 2012 – Feb 2016
MASTER
OF SCIENCE
DEGREE
The University of the West Indies St. Augustine Campus (UWI)
M.Sc. Project Management
Sep 2017 - Ongoing
REFERENCES
PRO SKILLS
NATALIE
SAYERS
Telecommunication Services of Trinidad &
Tobago (TSTT)
MANAGER, IT
TESTING
TEAM
+1 -
REKHA
WILLIAMS
SENIOR HROTRAINING &
DEVELOPMENT
HTML & CSS
JAVA
-WORDPRES
Housing Development Corporation (HDC)
QA & TESTING
+1 - x 4302
MICROSOFT
OFFIICE SUITE
-
COMPUTER
REPAIRS
