Richard Keller

Richard Keller | Fort Collins, CO |- |-linkedin.com/in/richscottkeller | clearvoice.com/cv/RichardKeller | authorrichscottkeller Summary Versatile writer, editor, and content strategist with 30 years of experience across technical, business, and creative industries. Skilled in crafting clear, engaging, and SEO-optimized content that supports brand visibility, user engagement, and business objectives. Proven ability to translate complex information into accessible materials, with strengths in content strategy, editorial oversight, and cross-functional collaboration. Skills & Tools • • • • • • Content Strategy and Cross-Channel Editorial SEO Optimization and Metadata Tuning Technical Writing and Editing Copy Editing, Proofreading, and Style Guides B2B/B2C Marketing Content and Brand Voice Creative Writing, Research, and Ghostwriting Key Qualifications • Technical Writing o o o o • Content Strategy o o o o • Produced 500+ user manuals, white papers, and release notes, doubling knowledge access and reducing support tickets. Translated complex technical concepts into user-friendly content for both expert and non-technical audiences. Consolidated documentation platforms, improving content discoverability and increasing user engagement by 30%. Specialized in cybersecurity, ERP systems, mobile device management (MDM), and content management systems (CMS). Streamlined editorial workflows for internal content hubs, improving output quality and brand consistency. Optimized structure and metadata for SEO and AI chatbot discovery across help centers and knowledge bases. Standardized content creation processes and enforced brand guidelines to ensure crossplatform consistency. Industry experience includes insurance, annuities, finance, and real estate. Writing & Editing o o o o Completed 100% of writing and editing projects on or ahead of schedule in deadlinedriven environments. Developed SEO-compliant B2B and B2C content with consistent voice, structure, and keyword optimization. Edited and researched materials across genres, including travel, pop culture, and mental health. Ghostwrote thought leadership content and client-facing materials that improved engagement and retention. Professional Experience • • • • • • Content Strategist (Contract) – Northwestern Mutual (2025) Content Writer (Contract) – Analysis Group (2024) Technical Writer (Contract) – Metal Exchange (2023) Technical Writer (Contract) – AbbVie (2022) Technical Document Expert – Nutrien -) Technical Document Expert – Citigroup -) Education B.A. Journalism — Rutgers University, New Brunswick, NJ