Richard Keller | Fort Collins, CO |- |-linkedin.com/in/richscottkeller | clearvoice.com/cv/RichardKeller | authorrichscottkeller
Summary
Versatile writer, editor, and content strategist with 30 years of experience across technical, business,
and creative industries. Skilled in crafting clear, engaging, and SEO-optimized content that supports
brand visibility, user engagement, and business objectives. Proven ability to translate complex
information into accessible materials, with strengths in content strategy, editorial oversight, and
cross-functional collaboration.
Skills & Tools
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Content Strategy and Cross-Channel Editorial
SEO Optimization and Metadata Tuning
Technical Writing and Editing
Copy Editing, Proofreading, and Style Guides
B2B/B2C Marketing Content and Brand Voice
Creative Writing, Research, and Ghostwriting
Key Qualifications
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Technical Writing
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Content Strategy
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Produced 500+ user manuals, white papers, and release notes, doubling knowledge
access and reducing support tickets.
Translated complex technical concepts into user-friendly content for both expert and
non-technical audiences.
Consolidated documentation platforms, improving content discoverability and
increasing user engagement by 30%.
Specialized in cybersecurity, ERP systems, mobile device management (MDM), and
content management systems (CMS).
Streamlined editorial workflows for internal content hubs, improving output quality and
brand consistency.
Optimized structure and metadata for SEO and AI chatbot discovery across help centers
and knowledge bases.
Standardized content creation processes and enforced brand guidelines to ensure crossplatform consistency.
Industry experience includes insurance, annuities, finance, and real estate.
Writing & Editing
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Completed 100% of writing and editing projects on or ahead of schedule in deadlinedriven environments.
Developed SEO-compliant B2B and B2C content with consistent voice, structure, and
keyword optimization.
Edited and researched materials across genres, including travel, pop culture, and mental
health.
Ghostwrote thought leadership content and client-facing materials that improved
engagement and retention.
Professional Experience
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Content Strategist (Contract) – Northwestern Mutual (2025)
Content Writer (Contract) – Analysis Group (2024)
Technical Writer (Contract) – Metal Exchange (2023)
Technical Writer (Contract) – AbbVie (2022)
Technical Document Expert – Nutrien -)
Technical Document Expert – Citigroup -)
Education
B.A. Journalism — Rutgers University, New Brunswick, NJ