Richard John Michael Ong Cañero

. RICHARD JOHN MICHAEL CAÑERO Engineer- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. Skills Microsoft Office Dreamweaver Data Encoding Front-End Development Photoshop Microsoft Office Google Suite Data Entry Data Management Project Management Image manipulation PC and Mac platforms Graphic design Advertising understanding SketchUp Work History 2021-08 - 2023-02 VIRTUAL ASSISTANT/SCRUB or DATA MANAGER . Fusion Growth Partners, Sacramento  Trained newly hired freelancers  Modified or removed incomplete, incorrect, inaccurately formatted, or repeated data in a database  Maintained and updated spreadsheets  Managed CRM input, exports, and clean up.  Kept extensive contact list updated with new contacts and changes to existing contacts.  Uploaded files for team use on Google Suite and SharePoint.  Completed business correspondence, transcription, and data entry.  Coordinated Skype calls across multiple time zones.  Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.  Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.  Performed research to collect and record industry data.  Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.  Managed filing system, entered data and completed other clerical tasks.  Surpassed team goals by partnering with colleagues to implement best practices and protocols. 2020-06 - Current Freelance Graphic Designer  Used digital illustration, photo editing software, and layout software to create designs  Conceptualized and created visual elements for the following purposes:  Created design layouts, including selection of colors, images, and typefaces  Presented design concepts to client  Incorporated changes recommended by clients or art directors into final designs > Advertisements > Marketing – concert posters, gigs, product l launch > Recruitment > Miscellaneous – personal client requests  Completed final touches for projects such as images sizes and font selection.  Employed design fundamentals when selecting typography, composition, layout, and color in design work.  Met with customers to present mockups and collect information for adjustments.  Designed website layouts, templates, and unique branded looks.  Worked with clients to gather and define requirements, establish scopes, and manage project milestones.  Completed final touches for projects before rollout.  Developed print materials such as brochures, banners, and signs.  Used Photoshop to create images and layouts. .  Mentored junior designers and provided design guidance to improve standards of overall team output.  Collaborated with content and marketing teams to confirm design compliance with brand guidelines. 2019-09 - 2020-12 Player Support Agent Keywords Studios Manila, Pasig, Manila  Delivered timely, accurate and respectful answers to customers' questions and issues  Utilized the internal ticketing system to log all requests and activities  Took ownership of Customer Service incidents and work to successfully resolve them  Escalated issues as needed  Developed strong communication and organizational skills through working on group projects.  Excellent communication skills, both verbal and written.  Identified issues, analyzed information and provided solutions to problems.  Cultivated interpersonal skills by building positive relationships with others.  Resolved problems, improved operations and provided exceptional service.  Organized and detail-oriented with a strong work ethic.  Demonstrated a high level of initiative and creativity while tackling difficult tasks.  Used critical thinking to break down problems, evaluate solutions and make decisions.  Paid attention to detail while completing assignments. Education 2015-06 - 2020-06 Bachelor Of Science: Computer Engineering University of Rizal System Morong - Campus 2011-06 - 2015-03 Secondary Regional Lead School For The Arts - Angono, Rizal Software Adobe Photoshop Adobe Lightroom