The nature of my degree course has prepared me for this position. It involved a great deal of independent research, requiring initiative, self-motivation and a wide range of skills.
I have over 8 years in the service industry. I have managed teams ranging in size from 15 to 20 employees for various companies in various service related industries.
My strengths includes:
Strong communication skills
Leadership skills
Reports Analysis
Customer Service
Technical Support
Softwares and Apps
Microsoft Office
Siebel
Zendesk
Google Voice
Google Drive
The wealth of management and leadership experience I have gained in the past years has empowered me to carry out strong and solid results in areas of Customer Service Management, Training and Development and Client Services. It is my aim to continuously serve quality-driven companies in their organizational and business goals.
Thank you for taking the time to consider this application and I look forward to hearing from you in the near future.