LEAD GENERATION
SPECIALIST/CHAT AND
EMAIL SUPPORT
CONTACT
270 Liborio St.Villa Catalina
Subd.
San Agustin 3, Dasmarinas,
Cavite
Philippines, 4114
(--
WORK EXPERIENCE
Point of Contact Inc. /Chat Support Representative
OCTOBER 2014- MAY 2020
Lead Generation (Data Collection e.g Name, Email
and Phone number)
Multi-tasking (handling 3-6 chat while navigating
different websites
Helping potential customers who wants to buy
vehicles and housing properties via Live Chat
Cerebral Inc. /Chat Lead Generation/Email Support
AUGUST 2020- AUGUST 2021
SKILLS
Handled the company’s online presence via webbased chat system.
In-charged on handling email inquiries regarding
how the Company works as well as basic inquiries
regarding subscription using Zendesk.
Great communication skills
Successful working in a team environment, as well
as independently
The ability to work under pressure and multi-task
The ability to follow instructions and deliver
quality results
Good Typing Skills (55-60 WPM)
Data Processing
System Unit Troubleshooting and Formatting
