Richard Cervo
$4/hr
I do provide excellent customer service. I can also do data analysis and reporting,
- Reply rate:
- 30.0%
- Availability:
- Hourly ($/hour)
- Location:
- Rizal, Metro Manila, Philippines
- Experience:
- 15 years
Other
About
15 years in the BPO industry primarily handling technical accounts
Well-experienced in auditing and coaching the agents
Well-experienced in analyzing data from customers' survey
Well-experienced in creating action plans to address performance issues
Well-experienced in handling payroll
Efficient in creating reports, Efficient in the use of different Microsoft Office Applications
Problem Solver and will make sure to always have action plans to prevent errors
Languages
