Richard A. Gillana

I’m a reliable and adaptable professional with a strong background in administrative support, customer service, and eCommerce operations. With hands-on experience in managing calendars, handling email correspondence, processing orders through Shopify and Etsy, and assisting with travel bookings, I bring a versatile skill set to every role. I take pride in providing excellent support via email and chat, resolving issues efficiently, and helping businesses streamline their operations. Whether working with global platforms like Expedia or supporting local businesses, I am committed to delivering quality service and maintaining organized, smooth workflows.