Richa Sharma

RICHA SHARMA SCRUM Master | Project Management | Data Visualization - •-• www.linkedin.com/in/richa-sharma- PROFESSIONAL SUMMARY Seasoned professional with over 11 years of experience across various phases of the Software Development Life Cycle (SDLC). Committed to undertaking creatively impactful tasks that serve both organizational goals and the greater good. Known for reliability, meticulous organization, proactive problem-solving, and attentive listening skills. ■ Agile Methodology ■ SCRUM ■ JIRA ■ Project Management ■ Client Engagement ■ SQL ■ Power BI ■ Communication ■ Microsoft Office PROFESSIONAL EXPERIENCE Scrum Master Capgemini April 2021 – Present Department: WDPR Technologies and COX Enterprises:  Managing day-to-day tasks of the team to meet project objectives and requirements.  Collaborating with Product Owner, Delivery team, and stakeholders to ensure common priorities and manage dependencies.  Conducting various SCRUM ceremonies (Sprint Planning, Daily Scrum Call, Sprint Review, Sprint Retrospective) during project implementation.  Assisting Product Owner in backlog management and guiding the team in prioritization and scoping.  Oversaw project progress, quality, and issue resolution, ensuring timely corrective actions.  Supporting Project Managers with staffing and monthly budget projections.  Preparing weekly status reports for upper management.  Engaging with other Scrum Masters to share expertise and domain knowledge. Associate Project Manager Vienna IT Solutions Aug 2019 – Jan 2021 Department: Project Management Office Associated in the implementation of Vienna Advantage (an open-source ERP and CRM Solution) for client CMSB (Cahya Mata Sarawak Berhad), which is a leading and major private sector company based in Kuching, Malaysia.  Conducted daily SCRUM calls, facilitating efficient task allocation and providing status updates to the internal team.  Oversaw project progress, quality, and issue resolution, ensuring timely corrective actions.  Coordinated conference calls across multiple time zones, optimizing team and partner engagement.  Developed comprehensive sales projections and growth reports to guide strategic decision-making.  Acted as a key liaison with clients, addressing concerns and ensuring project alignment with evolving requirements.  Facilitated cross-functional team meetings, fostering a culture of best practice sharing and collaboration. Business Analyst Knowlarity Communications Pvt. Ltd. Jan 2015 – Nov 2018 Department: Enterprise Technology Solutions - Global Delivery Enterprise Technology Solution vertical is the backbone of Knowlarity a team, which delivers state-of-the-art solutions and can be customized to Individual/client's business needs.      Led end-to-end customer engagement from requirement gathering to implementation till UAT sign off from Business. Leveraged data visualization tools to create insightful dashboards for customer analysis and reporting. Conducted data analysis to inform internal operations, optimizing decision-making processes. Coordinated closely with internal teams to ensure project deliverables met client expectations. Managed service period implementations and change requests, ensuring alignment with project objectives. Assistant Engineer Reliable Hi Tech Infrastructure Pvt. Ltd.       Mar 2011 – Jun 2014 Black box testing of software being provided by vendors. Used Excel preparing basic visualization charts for performance analysis. Fundamental usage of Unix. Automation and Control of TMT Bar Mill project in designing of PLC. VLSI Designing using VHDL (Basic, Combinational and Sequential). Working across various verticals of the company to ensuring the adherence to tender specification. CERTIFICATIONS       Certified SAFe 5 Agilist by Scaled Agile, Inc. SCRUM Master Certification by Learn Quest Data Visualization and Communication with Tableau by Duke University Mastering Data Analysis in Excel by Duke University Business Metrics for Data-Driven Companies by Duke University Managing Big Data with MySQL by Duke University Microsoft Power BI – Up and Running with Power BI Desktop EDUCATION   B.E. in Electrical and Electronics Chhattisgarh Swami Vivekananda Technical University - High School Delhi Public School, Bhilai -