Richa Agningtia Farint

RICHA AGNINGTIA FARINT Indonesia (GMT+8) PROFESSIONAL SUMMARY Organized and detail-oriented Administrative Professional with over three years of experience supporting daily operations, managing high-volume communication, and maintaining structured documentation systems. Experienced in handling 50+ daily inquiries, coordinating schedules, preparing business documents, and maintaining organized digital records. Known for strong attention to detail, reliability, and the ability to work independently while keeping workflows organized. Comfortable using modern collaboration tools and supporting remote teams across different time zones. CORE COMPETENCIES Email & Inbox Management Calendar Coordination & Appointment Scheduling Administrative & Executive Support Document Preparation & File Organization Spreadsheet Reporting & Data Tracking Digital Documentation & Cloud File Management Client & Stakeholder Communication Operational Support & Workflow Coordination Microsoft Office (Excel, Word, Outlook) Google Workspace (Gmail, Calendar, Drive) Slack, Asana, Notion, Trello, Zoom, Google Meet PROFESSIONAL EXPERIENCE Administrative Assistant Mitra Bersama Health Clinic January 2024 – January 2025      Managed high-volume email and communication flow, handling approximately 50+ daily inquiries while ensuring timely responses and organized follow-ups. Coordinated 30–40 weekly appointments, maintaining structured scheduling and minimizing conflicts. Maintained organized digital and physical documentation systems for over 1,000 records with 99.5% accuracy. Prepared 20+ administrative and operational documents daily, including reports, registration forms, and internal documentation. Supported billing processes and assisted with Excel-based operational reporting.   Digitally archived more than 200 documents monthly, improving record accessibility and reducing administrative processing time by 25%. Assisted staff coordination and day-to-day operational support to maintain efficient workflow within the clinic. Administrative Assistant Intern Puskesmas Juanda (Community Health Center) March 2022 – July 2022     Assisted with administrative coordination for internal programs and community outreach activities. Supported data entry, reporting, and documentation for operational monitoring. Maintained organized records and contributed to structured administrative documentation. Collaborated with internal teams to support daily office operations. EDUCATION Bachelor of Public Health (Health Administration & Policy) Muhammadiyah University of East Kalimantan GPA: 3.80 / 4.00 Graduated 2023 CERTIFICATIONS HIPAA Compliance Training – Alison (2025) Medical Coding & Billing – Alison (2025) Filing U.S. Tax Returns Independently – Alison (2025) ADDITIONAL INFORMATION Available for full-time remote Virtual Assistant or Administrative Support roles Based in GMT+8 and comfortable coordinating across international time zones Fluent in professional English (written and verbal) Experienced in structured digital documentation and independent work environments. RICHA AGNINGTIA FARINT Indonesia (GMT+8) PROFESSIONAL SUMMARY Healthcare Administrative Professional with over three years of experience supporting daily clinical operations in a fast-paced healthcare environment. Experienced in managing high-volume medical records, coordinating patient scheduling, and assisting with billing and documentation processes while maintaining strict confidentiality standards. Recognized for strong attention to detail, structured work habits, and the ability to manage 1,000+ records with 99.5% accuracy. Equipped with formal training in HIPAA compliance and medical coding, and prepared to contribute reliable remote administrative support to international healthcare teams. CORE COMPETENCIES Medical Records & Documentation Management Electronic & Manual Record Maintenance Patient Intake & Registration Support Appointment Scheduling & Calendar Coordination Insurance Claim Documentation Assistance Billing & Payment Tracking Support Healthcare Data Confidentiality & Compliance Operational Reporting & Administrative Support Microsoft Office (Excel, Word, Outlook) Google Workspace (Gmail, Calendar, Drive) PROFESSIONAL EXPERIENCE Administrative Assistant Mitra Bersama Health Clinic January 2024 – January 2025     Maintained and updated over 1,000 active patient and medical records with 99.5% accuracy across both manual and digital systems. Coordinated 30–40 patient appointments weekly, ensuring organized scheduling and smooth daily clinic operations. Managed approximately 50+ daily patient and internal communications, providing timely responses and structured follow-ups. Prepared 20+ healthcare-related documents per day, including registration forms, referral letters, medical documentation, and insurance claim paperwork.    Assisted in billing processes and supported financial record tracking using Excel-based reporting tools. Digitally archived more than 200 documents monthly, reducing administrative processing time by 25% and improving documentation accessibility. Supported coordination between patients, nurses, and clinic staff to maintain efficient workflow and service quality. Administrative Assistant Intern Puskesmas Juanda (Community Health Center) March 2022 – July 2022     Assisted with documentation, data entry, and reporting for healthcare programs and community outreach initiatives. Supported monitoring and evaluation activities to ensure compliance with operational standards. Maintained organized records and contributed to structured reporting for administrative review. Collaborated with cross-functional teams to support daily clinic operation. EDUCATION Bachelor of Public Health (Health Administration & Policy) Muhammadiyah University of East Kalimantan GPA: 3.80 / 4.00 Graduated 2023 CERTIFICATIONS HIPAA Compliance Training – Alison (2025) Medical Coding & Billing – Alison (2025) Filing U.S. Tax Returns Independently – Alison (2025) ADDITIONAL INFORMATION Open to full-time remote medical administrative roles Comfortable working across APAC time zones with flexibility for EMEA and US overlap Fluent in professional English (written and verbal) Strong ability to work independently with structured communication Richa Agningtia Farint Indonesia (GMT+8) PROFESSIONAL SUMMARY Public Health graduate with experience supporting healthcare documentation, medical record management, and data accuracy within clinical environments. Skilled in reviewing high-volume healthcare records, identifying documentation inconsistencies, and maintaining reliable data for operational and reporting purposes. Experienced in working with structured healthcare information, medical terminology, and documentation workflows. Known for strong attention to detail and the ability to review information critically to ensure clarity, accuracy, and consistency. Interested in supporting healthcare research, medical data evaluation, and documentation review processes in remote work environments. CORE SKILLS • Healthcare Data Review • Medical Records Verification • Clinical Documentation Accuracy • Data Integrity & Quality Control • Healthcare Information Analysis • Medical Terminology Familiarity • Research Documentation Support • Operational Reporting • Attention to Detail • Microsoft Excel • Microsoft Word • Google Workspace PROFESSIONAL EXPERIENCE Administrative Assistant Mitra Bersama Health Clinic January 2024 – January 2025   Reviewed and maintained over 1,000 patient records, ensuring documentation accuracy and consistency across digital and manual record systems. Verified patient data, supporting documents, and registration information to maintain reliable healthcare records.      Prepared and reviewed 20+ healthcare documents daily, including referral letters, patient registration forms, and administrative reports. Assisted in compiling operational reports using Excel-based data tracking to ensure accurate documentation. Managed high-volume administrative communications related to patient records and documentation requests. Digitally archived 200+ medical documents monthly, improving documentation accessibility and reducing retrieval time for staff. Coordinated with healthcare professionals and administrative staff to ensure accurate documentation and workflow alignment. Administrative Assistant Intern Puskesmas Juanda – Community Health Center March 2022 – July 2022     Assisted in organizing healthcare program documentation and operational records. Supported data collection and reporting processes for public health activities and community health programs. Maintained accurate administrative records used for monitoring and evaluation purposes. Assisted staff in ensuring documentation completeness and compliance with healthcare reporting standards. EDUCATION Bachelor of Public Health Muhammadiyah University of East Kalimantan GPA: 3.80 / 4.00 Graduated: 2023 Relevant Coursework: Epidemiology Biostatistics Health Research Methodology Health Program Evaluation CERTIFICATIONS HIPAA Compliance Training – Alison (2025) Medical Coding & Billing – Alison (2025) Filing U.S. Tax Returns Independently – Alison (2025)