Ricci Anne Paiso Marcial

RICCI ANNE PASIO MARCIAL PERSONAL VIRTUAL ASSISTANT RICCI ANNE PAISO MARCIAL ADDRESS 818 a 2ND Floor De Agosto Brgy. Bagong Silang 1550 Mandaluyong City, Metro Manila PH SKYPE: uritchii NATIONALITY: Filipino LANGUAGE: Tagalog and English EDUCATION LYCEUM OF THE PHILIPPINES UNIVERSITY Bachelor of Science in Hotel and Restaurant Management major in Cruise Line June 2008 to March 31 2012      WORKEXPERIENCE EXPERTISE MAY 18, 2016 – PRESENT CUSTOMER SERVICE REPRESENTATIVE TELETECH HOLDING INC. (FAIRFAX MEDIA AUSTRALIAN ACCOUNT) - 2nd Floor, Robinson Plaza, EDSA, Mandaluyong, 1550 Philippines Data Entry Customer Service Administrative Work E-mail Management Inbound and Outbound Calls JUNE 22, 2015 – OCTOBER 22, 2015 FINANCIAL COUNSELOR ASSOCIATE ASIAN HOSPITAL AND MEDICAL CENTER (289 Bed Capacity) 2205 Civic Drive, Muntinlupa City 1780 Philippines TECH SKILLS          I am fully dedicated to work and have more than 4 years’ experience. I am highly experienced in different data base application and a fast learner if needed. I have completed my bachelor degree in hospitality industry and have more than 3 years’ experience in operation and customer service, which makes me able to perform tasks like promoting new product, handling customer complaint and work independently. I respect client's values and time. I work with motivation and always meet deadlines. I never compromise on quality and give my 100% to the work. I am also eager to learn new things if it is required for the project and very flexible to any working schedule. Microsoft MICROS ResPAK Opera Mediaplus Hagrid Zendesk Matrix Salesforce          SKE Lighthouse Slack S Media Zoura SOFI –AI DCRM Basic Photoshop Basic Web Design SEPTEMBER 19, 2012 – MAY 17, 2014 GUEST RELATIONS EXECUTIVE (Sept. 19, 2012 – May 17, 2014) RESTAURANT RESERVATION AGENT (November 2013- January 2014) HABTOOR GRAND 5 STAR BEACH RESORT AND SPA (446 Rooms) - PO Box 24454, Dubai, United Arab Emirates DECEMBER 12, 2011 – MARCH 29, 2012 RECEPTIONIST EDSA SHANGRILA 5 STAR DELUXE HOTEL (632 Suite Rooms) - 1 Garden Way Ortigas Centre Mandaluyong City 1650, Philippines PERSONAL SKILLS       CREATIVE RESPONSIBLE FAST LEARNER FLEXIBLE HIGHLY ORGANIZED PERSONAL ACCOUNTS Email Address:-Facebook: https://www.facebook.com/uritchii12 LinkedIn: https://www.linkedin.com/in/ricciannepaisomarcial/