Ricca Grace Deceo

I have a total of 5yrs experienced in a call center industry.

Able to do outbound and inbound calls, assisting customer concern.

I became a part of a triple play account that handles phone, cable, and internet.

Part of our metric is also to pitch sales, and I proudly say that I became a top agent and got rewarded.

I also have a few months of experience doing live chat support, in a food campaign. Where we assist dashers.

I also became a customer service representative, in a telco account.

We do assist subscriptions, upgrade of plan, and retention.