Ricardo Valdez

Ricardo Valdez Site Reliability Engineer Ciudad Bolívar, Venezuela - - in/driconrikus Summary SRE professional with over 6 years of experience in infrastructure management and CI/CD pipeline development, expert in cloud engineering and automation. Key achievements include optimizing multi-cloud environments across platforms such as AWS, Azure, and Google Cloud Platform, and enhancing security compliance standards including ISO27001 and ISO27701 across multiple organizations. Seeking a Site Reliability Engineer position at your company, where my infrastructure management and automation skills can support your mission of advancing technological innovation and efficiency. Professional Experience 1. Site Reliability Engineer GoodMeal.app – 11/2024 – Present – Ecommerce – Remote – Freelance Key Responsibilities: Provided technical support to development teams while maintaining the stability and performance of critical infrastructure components in Google Cloud Platform, including Cloud Run, SQL, VM instances, VPC management, Monitoring, Redis and, Artifact Registry and Kubernetes. Implemented CI/CD pipelines using GitHub Actions to streamline development workflows, reducing deployment time by 30% Automated deployment pipelines with Docker and Kubernetes, resulting in a 60% decrease in deployment time and seamless scaling for high-traffic ecommerce events. Implemented cloud security best practices, including identity and access management (IAM), network security, and data encryption. Provided technical support and troubleshooting to developers working with Laravel and Vue.js frameworks. Reduced infrastructure costs by 20% by optimizing resource utilization and implementing cost-saving measures within GCP reducing unused VM instances and using effective logging. 2. Professional Services Consultant – PrismaCloud (DevSecOps) Palo Alto Networks – 03/2024 – 12/2024 – Cybersecurity – Remote – Contract with MPIV Partners Key Responsibilities: Collaborated with over 20 customers across healthcare, finance and technology industries to define their cloud security requirements and tailor Prisma Cloud to meet their specific needs, leveraging Cloud Security Posture Management(CSPM), Cloud Workload Protection(CWP), and Cloud Application Security(CAS). Led customer onboarding for Prisma Cloud, enabling effective utilization of its CSPM, CWP, and CAS modules for comprehensive cloud security. Configured and managed Cloud Application Security (CAS) solutions to automate security testing (SAST, DAST, IAST) within CI/CD pipelines, enabling shift-left security. Helped customers Implement vulnerability and threat scanning across repositories, containers, Kubernetes clusters, IaC (Infrastructure as Code), and CI/CD pipelines to proactively identify and mitigate security risks. 3. Site Reliability Engineer Galeria Avanti – 11/2023 – 02/2024 – Ecommerce – Remote – Freelance Key Responsibilities: Supported developers in debugging and optimizing code performance. Troubleshooted and resolved CI/CD pipeline issues in CircleCI, ensuring continuous integration and delivery. Implemented monitoring dashboards and alerts for key server metrics (e.g., CPU utilization, memory usage, disk I/O, network traffic) using Grafana and Prometheus to proactively identify performance bottlenecks. Migrated on-premises workloads to the cloud, ensuring minimal downtime and data loss. Documented infrastructure configurations, procedures, and troubleshooting steps. 4. Site Reliability Engineer TutenLabs - 08/2022 – 08/2024 - B2B services – Remote – Full time Key Responsibilities: Automated infrastructure provisioning, configuration, and updates across DEV, QA, UAT, and PROD environments using Terraform. Optimized production pipelines for performance and reliability, minimizing downtime and maximizing throughput by 30%. Managed Active Directory for over 150 users, implementing Group Policy Objects (GPOs) to enforce security policies and streamline user management. Participated in on-call rotations, responding to alerts, troubleshooting incidents, and implementing corrective actions. Performed root cause analysis (RCA) for around 7 of production incidents impacting critical services/applications. Regularly assessed infrastructure against hardening standards (NIST guidelines) to identify and remediate vulnerabilities. Designed and implemented multi-cloud solutions leveraging AWS, Azure, and Oracle Cloud services to meet specific business requirements. Administered and maintained Windows Server and Linux instances in AWS and Oracle Cloud. Collaborated with cross-functional teams to implement security and privacy controls across the organization to meet ISO 27001/27701 requirements. Automated system administration tasks using Bash and Python scripting, improving efficiency and reducing manual effort. 5. System Administrator Kings of IT - 06/2022 – 09/2022 - B2B services – Remote – Freelance Key Responsibilities: Provided technical support to end-users, resolving hardware, software, and network issues. Configured, secured, and monitored over 60 Windows Server, Linux servers, and VMware Horizon environments to ensure high availability and performance. Designed, implemented, and managed cloud infrastructure on AWS and Azure, ensuring high availability, scalability, and security. 6. Site Reliability Engineer Prodigio.tech - 09/2021 – 07/2022 - B2B Digital Transformation service – Remote – Full time Key Responsibilities: Managed and optimized Kubernetes clusters on Azure and GCP, ensuring high availability, scalability, and security. Collaborated with development teams on deployment tasks, ensuring smooth and efficient releases to the production environment. Implemented CI/CD pipelines using Jenkins and GitLab CI/CD for application deployments to Azure and GCP. Deployed and managed containerized applications on Kubernetes clusters across Azure and GCP. Responded to security incidents, performing incident analysis and remediation. Integrated Apigee and Tyk with backend systems and other services to create a unified API ecosystem. Monitored API performance and usage with DataDog, identifying areas for optimization and improvement. 7. System Administrator RapidSeedbox.com - 12/2020 - 02/2022 - Seedbox, VPN, Proxy & Dedicated Server provider – Remote – Full time Key Responsibilities: Created and maintained Bash/Python scripts to automate seedbox deployment, configuration, and ongoing operations within SolusVM/OpenVZ. Developed 6 custom Linux images optimized for seedbox deployments, enhancing performance and security. Provided comprehensive technical support to end-users for seedbox products and services, resolving hardware, software, and network connectivity issues. Maintained the health and uptime of bare metal servers, performing regular OS updates, security patching, and hardware troubleshooting. 8. Linux System Administrator Mintme.com - 11/2018 - 12/2020 - Cryptocurrency crowdfunding website – Remote – Full time Key Responsibilities: Administered and maintained Debian and Ubuntu Linux servers, managing containerization using LXC/LXD. Troubleshooted and resolved infrastructure and CI/CD related issues, minimizing downtime and ensuring continuous delivery. Containerized applications using Docker and orchestrated deployments within CI/CD pipelines. Provided technical support and troubleshooting to developers working with Symfony and Vue.js frameworks. Performed regular maintenance tasks on RabbitMQ clusters, including backups, upgrades, and security patching, ensuring system stability and security Education Informatics Engineer (Computer Science related) @ Instituto Universitario de Tecnología del Estado Bolívar From 01/2010 to 06/2016 in Ciudad Bolívar, Venezuela Courses & Certifications Palo Alto Networks - Prisma Cloud Certified Security Engineer (07/2024) Oracle Cloud Infrastructure Foundations Associate (02/2022) Oracle Cloud Infrastructure DevOps Professional 1Z- (08/2023) Microsoft Azure Foundations AZ-900 (07/2023) Red Hat OpenShift 4 Foundations (11/2021) Automate the Boring Stuff with Python by Al Sweigart Beginner & Intermediate Python course by Platzi Languages English – C2 - Proficient Spanish - Native