Ricardo Badia

RICARDO BADÍA LinkedIn: linkedin.com/in/ricardo-badía Email:- Mobile: +1 - Santiago, Dominican Republic EDUCATION Pontificia Universidad Católica Madre y Maestra (PUCMM) August 2021 - September 2025 Bachelor of Business Administration (BBA) in International Business Certifications: Microsoft Office Specialist 2019 - Jasperactive ESL Diploma - CCDA Business Analysis with Financial Statements - Pontificia Universidad Católica de Chile International Business II - The University of New Mexico SKILLS SUMMARY Business & Analytical Skills: Process Optimization, Operations Management, Business Strategy, Financial Monitoring Technical Skills: Data Analysis, CRM Management, Microsoft Office Suite, Process Automation Soft Skills: Effective Communication, Team Collaboration, Problem-Solving, Adaptability, CX Specialist Languages: Spanish (Native), English (Fluent) WORK EXPERIENCE Intern (Administrative and Tech Department) January 2025 - Present Ibero Pharmaceutics Managed data entry, case logging, and data analysis to support the Technology Department. Optimized administrative workflows, improving efficiency by 25% through better documentation and process automation. Ensured data integrity and prepared detailed reports for decision-making. Collaborated with cross-functional teams to enhance operational efficiency. Accounting and Monitoring / Administrative Assistant February 2024 - January 2025 Sánchez Sports Banking Consortium Automated daily reporting processes, improving efficiency and reducing manual workload. Monitored B2E operations to ensure accuracy in financial reporting. Managed multiple points of sale, ensuring real-time tracking and reconciliation of financial reports. Applied advanced Excel functions to streamline accounting and data analysis. PROJECTS Business Process Optimization – Ibero Pharmaceutics Improved workflow efficiency by 25% by standardizing case management and optimizing CRM tracking. Identified operational bottlenecks and proposed automation strategies. Financial Automation Project – Sánchez Sports Banking Consortium Developed an automated reconciliation system, reducing reporting errors by 30%. Increased processing speed by implementing structured data validation techniques.