Rica Rosette Salandanan

Hi, my name is Rica Rosette Salandanan, and I’m applying for the Customer Support position.

I have several years of experience in customer service and e-commerce support. In my past roles, I handled orders and customer inquiries from platforms like TikTok, Amazon, Zoho, Walmart, eBay, and Shopify. I also used tools such as Zendesk and Gorgias to manage emails and chats, helping customers with tracking, refunds, returns, and product concerns while maintaining excellent service.

I believe I’d be a strong fit because I’m proactive, detail-oriented, and reliable. I always try to resolve issues quickly and effectively, not just for the customer but also for the business. I’m comfortable working weekends and adapting to fast-paced environments. I’m excited about the opportunity to bring my skills and positive energy to your team.