SKILLS & TOOLS USED
RICA MARIE CORNEL
ROCK-STAR VIRTUAL ASSISTANT
ABOUT ME
I have 13 years of experience as
virtual assistant to a number of
entrepreneurs & executives (Life
Coaches, Social Media Coach,
Entrepreneurs, Real-Estate Investors,
online retail owners, and small
business owners, etc..).
Can perform tasks involving MS Word, MS Excel, MS
PowerPoint,
Can do research using multimedia including the net
Can speak fluently English, Tagalog and Hiligaynon dialects
Can lead and influence others and can also work as a team
member
Willing to work in different shifting schedules
Has knowledge with different platforms such as Shopify, JIRA,
Salesforce, Zendesk, Infusionsoft, Mailchimp, Aweber, Active
campaign etc
Social Media Managing (Facebook, Twitter, Instagram, etc)
Background in Wordpress, WIX and Squarespace
Has Background with Magento, Amazon, Quickbooks, Xero,
Woocommerce and Bigcommerce
Communication/Management tools such as ASANA, Airtable,
Slack, Trello, etc
Can do designing through Canva, Adobe Photoshop, Corel Draw
and Pic Monkey
Can manage different teams
Generate Weekly, monthly, quarterly and annual report.
Knowledgeable in Ontraport, Instapage, Leadpages and Click
Funnels
WORK EXPERIENCE
BPO
Customer Support
Charter Cable - TeleTech Bacolod | May 2008 - Jan 2009
My goal it to be a part of a company
that provides steady career growth
along with job satisfaction,
challenges; to give valuable
contribution to the success of the
organization.
Receiving calls and handling customer’s billing concerns and
upgrades
Customer Support
Priceline- Teleperformance Bacolod | Feb 2009- Feb 2010
Addressing customer’s itinerary Concerns
Technical Support
CONTACT
Cell: -
Email:-Facebook: @yikacornel
Linkedin: in/ricacornel
Skype: psychodollrica
COMCAST - Transcom Worldwide | Feb 2011 - Aug 2011
Activating & Trouble Shooting Cable boxes
General Customer Service
ONLINE FREELANCER
Customer Service Support & Virtual Assistant
PandaTrail.com | Aug 2011 - Nov 2012 (project-based)
Provide chat & customer support for travel/tour questions
Admin Tasks
EDUCATION
Project Manager & Virtual Assistant
University of Saint La Salle, Bacolod
City
Bachelor of Science in Computer
Science | 2008
Entrepreneur Success Principles | Feb 2012 - Nov 2014
(part-time)
Creating and Improving strategies, systems and processes
Manage projects such as branding clients & creating websites
Manage Social Media Account, collecting content & research
Creating Landing Pages, building email listing
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WORK EXPERIENCE
ONLINE FREELANCER
Virtual Assistant
Keyrenter.com | Mar 2011 - Aug 2013 (full-time)
Updating & Advertising available property listings in Real Estate
Advertising websites (Craigslist.com, RealRentals.com,
FreeRenalsite.com, RentalHomesPlus.com, Backpages.com,
Postlets & AHRN.com)
Admin Tasks
RICA MARIE CORNEL
ROCK-STAR VIRTUAL ASSISTANT
PROFESSIONAL REFERENCES
Amazon Expert & Customer Support
Shido International | Jul 2015 - Jun 2016 (full-time)
Social Media Marketing
Creating SOPs for processes
Amazon FBA
Customer Service
Amazon Seller Account Management
Lead Generation
Amazon Promotions
Facebook Marketing
Newsletter creating
Building Email listing
Customer Service Executive & Virtual Assistant
Edmund Lee
CEO Entreprenuer Success Principle
Email:-or-Skype: edmundslee
Connor Boyak
President of Libertas.org
Email:-
Methodology | Oct 2016 - May 2017 (full-time)
Customer Service
Admin Tasks
Amazon Expert & Executive Assistant
I JAB & Company, LLC | Aug 2017 - Nov 2017 (full-time)
Social Media Marketing
Creating SOPs for processes
Amazon FBA
Customer Service
Amazon Seller Account Management
Lead Generation
Amazon Promotions
Graphic Creation
Newsletter creating
Building Email listing
SEO Coordinator
TourRadar | Dec 2017 - Apr 2020 (full-time)
Renee Hanson
CEO Vertical Athletics INC
Email:-
Discovering possible outreach targets and collecting their
contact details
Database Management
Research & Data Entry
General Admin work
Executive Assistant / Team Leader
GefenMedia Group| May 2020 - August 2022 (full-time)
Team Management
Recruitment
Calendar Management
Training New VA's
Systems & Processes Creation
Creation & Email Listing Management
Website Management
Graphic Creation
Lead Generation
Podcast Booking Coordination
Sending emails to podcast hosts
Client Management
Database Management (monday.com)
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WORK EXPERIENCE
ONLINE FREELANCER
Virtual Assistant
Libertas.org | August 2022 - August 2023 (full-time)
Consolidating Financial Reports
Podcast Transcription
Website Management
Other admin tasks
RICA MARIE CORNEL
ROCK-STAR VIRTUAL ASSISTANT
PROFESSIONAL REFERENCES
E-Commerce Virtual Asssitant
Vertical Athletics | June 2022 - Jun 2023
Social Media Marketing
Creating SOPs for processes
Shopify Management
Customer Service
Creating Catalogs
Lead Generation
Facebook Marketing
Newsletter creating
Building Email listing
Graphics Creation in Canva
Edmund Lee
CEO Entreprenuer Success Principle
Email:-or-Skype: edmundslee
Connor Boyak
President of Libertas.org
Email:-
Renee Hanson
CEO Vertical Athletics INC
Email:-
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