Rica Mae Tanjuakio

- RICA MAEDigital Marketing Specialist | META Certified Seasoned Virtual Assistant Bacolor Pampanga 2001 •- •- Check My Portfolio Here ► ► ► Experienced Virtual Assistant with over a decade of experience in Graphic and Digital Marketing. Enhanced engagement and brand visibility, achieving a significant increase in marketing effectiveness. Streamlined processes leading to a 90% improvement in operational efficiency. WORK EXPERIENCE Real Estate Marketing Agency • Technical Implementation Specialist ► ► ► ► ► ► Manage and monitor client campaign tasks using HubSpot CRM, ensuring tickets are up to date and moved across pipeline stages based on account verification status. Set up Go High Level (GHL) sub-accounts for clients subscribing to the agency's Marketing Suite, ensuring consistent implementation standards and tracking progress across each account. Facilitate Google Local Services Ad (GLSA) client onboarding by handling verification processes, maintaining communication with clients through GHL, and tracking progress. Perform daily checks on Google Local Ads dashboards to monitor verification status and update both HubSpot and GHL Opportunities accordingly. Maintain and regularly update a Google Sheets tracker, logging account creation dates, verification statuses, and client-specific notes to ensure accurate follow-ups and campaign readiness. Collaborate cross-functionally with the internal team to flag issues, escalate delays, and optimize workflow automation for faster campaign launch timelines. MTR • Social Media Manager and Real Estate Virtual Assistant ► ► ► ► ► ► ► ► ► ► ► 04/2023 – 04/2025 02/2021 – 04/2023 On-Board New Real Estate Agent that Joined the Team Create/Customize Document and Resources for the New Agents (Buyer and Listing Presentations) Set-Up CRM for the New Agent Welcome new agent to the team Add the new agent to Google Forms that is used for buying and Listing Transactions Social Media Content Creation and Posting Create different marketing materials for listings (Open House Flyers, Just Listed, Just Sold Flyers etc) Create a Monthly Newsletter to be published in social media and to use in email marketing Create graphics for events (Pie Giveaway, Food Drive etc) Manage Listings by creating automation using Google App Script Create SOP's Art Of Real Estate CE • Administrative Assistant & Website Manager ► ► ► ► 05/2014 - 01/2021 Created business website in WordPress and created landing pages to sell Real Estate Negotiating CE course. Enhanced videos for the online course and created lesson materials. Produced certificates and registered Real Estate Agent’s CE credit on the Real Estate commission website to receive their 4 hours of CE credit. Assisted real estate agent students who encounter various issues, including technical difficulties, courserelated questions, enrollment issues, and more, through email communication. Bookkeeping Virtual Assistant L&F (Law Firm) – Remote ► ► ► ► ► Maintained accurate and up-to-date financial records using Google Sheets and Microsoft Excel, based on the firm’s internal SOP. Logged incoming payments and outgoing expenses manually to support the firm’s cash flow tracking. Organized digital receipts, invoices, and transaction documents in the firm's shared drive for easy access and compliance. Verified transaction data against supporting documents to ensure accuracy and flag inconsistencies. Provided monthly financial summaries to assist in the preparation of formal reports. CERTIFICATION META • Certified Digital Marketing Associate October 11, 2023 Pixel Crafter Media • Graphic Design Course February 26, 2024 Microsoft and LinkedIn • Career Essentials in Data Analysis September 10, 2024 TOOLS Social Media Platforms : 5 • Facebook, Instagram, TitkTok, YouTube, LinkedIn, Pinterest, Twitter/X, Threads, FB Meta Ads • META Business Suite • Google Local Service Ads Graphics and Videos: 5 • Canva, Adobe Photoshop, Adobe InDesign, Adobe Lightroom, Viddyoze, Animaker, Toonly, Doodly, Talkia, and Adobe Premiere Pro Task Management: 5 • Hubspot CRM, Go High Level CRM, Asana, Trello, Monday.com, Click Up, Notion Cloud Storage Services: 5 • Google Drive, DropBox, OneDrive Google Services & Documents: 5 • Google Sheets, Google Docs, Google Forms, Google Slides, Google Keep, Google Sites, Generative AI: 5 • ChatGPT and other AI tools for generating content and assisting with marketing efforts. Communication: 5 • WhatsApp, Teams, Skype, Zoom, Google Meet, Google Chat, Slack Real Estate Marketing Platforms/Sources: 5 • BoomTown, SuccessWebsite/Command, Realtyresource.coleinformation.com Email Marketing: 4 • MailChimp, HyperMail, BombBomb CRM/Business Management Platforms: 4 • CINC, Vulcan7, InfusionSoft/Keap, Brivity/PLACE, Realty Pilot Real Estate Transaction/Property Management: 4 • MLS/CRMLS/MLSPIN/Maris MLS, Equator, HomePath, VRM, res.net, VLShomes, Offrs.com, Homes.com, DocuSign, DotLoop, KWCommand, eEdge, BrokerMint, Showingtime.com, Adobe PDF Editor, Virtual Tour, OBEO, Eeimagery.com, TourFactory. Lead Generation Sites: 4 • BFAC, RNB Leads, MyPlusLeads, Z Buyer, Skip Tracing Tools, Spokeo, Pipl.com, BeenVerified, PeopleFinder, Recruiting, Indeed, Resaas.com SEO/Marketing: 4 • SEMRush, Yoast SEO, Ubersuggest, Website Management: 4 • WordPress, Wix, Go Daddy Data Analytics: 4 • Excel, Google Sheets, Google Forms, Google Script, Looker Studio, and Power BI Accounting: 3 • Bookkeeping; QuickBooks Dialers: 3 • JustCall, MojoDialer Real Estate / Job Ad Sites: 3 • Kijiji, Active Rain, ClassifiedAds, Craigslist, List Reports, Wise Agent CRM, Wizehire