Rica Jane Catome

I am a passionate and detail-oriented Content Writer under Intuit QuickBooks with over two years of hands-on experience in crafting clear, engaging, and accurate content tailored for technical audiences. With a strong foundation in both content strategy and technology, I specialize in translating complex technical concepts into easy-to-understand language that informs, supports, and engages users at various levels of expertise.

Over the past two years, I’ve had the opportunity to work closely with cross-functional teams including software developers, product managers and engineers. This collaboration has enabled me to develop a deep understanding of the technical product lifecycle, ensuring that the content I create aligns with both the user journey and business goals. My work includes producing user manuals, product tutorials, FAQs, knowledge base articles, whitepapers, and article posts for technology companies.

I approach every writing project with the end-user in mind, aiming to enhance usability, minimize confusion, and promote customer satisfaction. My documentation is focused on functionality, clarity, and visual structure, ensuring users find the information they need quickly and intuitively.