Rica Bolanos

RICA BOLAÑOS Profile Dedicated Customer Service Representative with almost 3 years of experience in delivering high-quality support and ensuring customer satisfaction. Adept at communication, problem-solving, and multitasking in fast-paced environments. Proven track record in managing inquiries, resolving issues promptly, maintaining a professional demeanor, and committed in providing exceptional support and contributing to the success of the team. Work Experience Mcdonald’s Education Pambayang Dalubhasaan ng Marilao Service Crew . Greeting and assisting customers in a friendly and professional manner. 2018 . Providing an overall positive dining experience for customers. Bachelor of Science in To u r i s m an d Ma n a g e m e n t . Handling customer inquiries and resolving complaints promptly and courteo usly. - Our Lady of Fatima University Great Deals E-commerce Ac c o un t an c y , and bu s i ne ss ma n a g e m e n t Production Quality Control Staff - 2019 . Responsible for ensuring that products meet - established quality standards and specifications. 2020 . Involves inspecting products, identifying defects, and Skills collaborating with the production team to address quality issues. . . . . . Customer Service Communication Skills Teamwork Emotional Intelligen ce Computer Proficiency · Organizational Skills Customer Service Representatives Telus International Ph . The first point of contact for our customers, providing exceptional support and ensuring a positive customer experience. - . Ability to handle various customer inquiries, resolve La n g u a g e issues efficiently, and provide detailed information about products and services. English References Filipino Jhona May Lucio Kathy Leigh Aglipay Sister Workmate at Telus International PH Phone: - Phone: -