RIC JAN DALDE
GENERAL VIRTUAL ASSISTANT
PROFILE
CONTACT
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Motivated general virtual assistant with a strong background in
administrative support and customer service, seeking to leverage my
organizational skills, attention to detail, and proficiency in digital tools to
enhance operational efficiency and deliver exceptional service to clients.
Dedicated to providing reliable, high-quality virtual assistance to help
businesses thrive
Purok 6, Poblacion,Sta.
Josefa, Agusan Del Sur,
Philippines, 8512
WORK EXPERIENCE
EDUCATION
C.B. BANGOY SR. ELEMENTARY
SCHOOL
2007
DOÑA CARMEN DENIA
NATIONAL HIGH SCHOOL
2011
UNIVERSITY OF MINDANAO
General Virtual Assistant
Senior State Benefits LLC
AUGUST 2018 - MARCH 2020
I conducted cold calls to inform and remind seniors about enrolling in
their state benefits, assisting them with the enrollment process and
scheduling appointments. In addition to this, I handled various
administrative tasks such as email management, data entry, and document
preparation. This role required excellent communication, organizational
skills, and attention to detail to ensure seniors were well-supported and
administrative operations ran smoothly.
2016
Bachelor of Secondary
Education major in
Mathematics
SKILLS
General Admin Task
Email Management
Calendar Management
Data Entry
Document Preparation
Verbal Communication
Customer Service
Microsoft Office Suite
Google Workspace
Lead Generation
Telemarketer
Call Center Agent
The Outsourcelink Inc.
June 2016 - JULY 2018
I specialized in cold calls to inform clients about existing insurance
policies they were unaware of and assisted them in processing refunds. My
responsibilities included clearly explaining policy details, addressing
questions or concerns, and guiding clients through the refund process.
This role demanded exceptional communication skills, empathy, and
meticulous attention to detail to ensure client satisfaction and accurate
handling of sensitive information.
